Customer Data Management

Customer Inquiries Program Management Business Valuation Setting Appointments Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Customer Data Management Bilingual (Spanish/English) Customer Complaint Resolution, Answer incoming customer telephone calls and log all calls Work across multiple programs and phone lines and ability to transfer calls Promote participation in energy efficiency programs that the customer may qualify for Address and resolve customer inquiries, regarding products, services, billing, etc. Establish and maintain positive working relationships with customers by ensuring a high level of customer service Address and resolve customer complaints and make recommendations Make outgoing calls to customers for scheduling appointments, taking surveys, and promoting a program offering to a qualifying customer Follow-up on customer calls not immediately resolved Provide accurate and timely information regarding the status of customers’ application and rebate checks Enter all required information into computerized systems to create and maintain the customer database. Provide inside support to Program Manager, Energy Engineers and Energy Advisors as needed Communicate with customers via alternative media Attendance and punctuality, Presales Operations Multitasking Communication Inbound Calls Team Oriented Customer Service Business Valuation Business Insurance Full Stack Development Call Center Experience Artificial Intelligence Business Transformation +0 Customer Care Specialist TEKsystems

San Antonio, TX*Remote

Billing Operations Data Entry Mathematics Punctuality Self-Starter Communication Prioritization Detail Oriented Microsoft Excel Customer Service Microsoft Office Customer Support Microsoft Outlook Technical Support Customer Inquiries Program Management Business Valuation Setting Appointments Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Customer Data Management Bilingual (Spanish/English) Customer Complaint Resolution +0

Google IT Support

Google Project Management Customer Service Representative TEKsystems

Balcones Hts, TX*On-Site

Billing Advocacy Operations Customer Service Microsoft Office Technical Issues Billing Inquiries Account Management Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Verbal Communication Skills +0 Login | JoinContact

Mathematics Punctuality Self-Starter Communication Prioritization Detail Oriented Microsoft Excel Customer Service Microsoft Office Customer Support Microsoft Outlook, Customer service, call center, Technical support, customer support, utilities, High School diploma or equivalent Associates Degree - Preferred 1-2 years of previous customer service experience Strong customer service and communication skills Must be able to handle a wide work variety and work in a fast-paced environment Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload Ability to identify and resolve project application issues with customers and trade allies Knowledge of program parameters and levels of service Proficient in Microsoft Office, specifically Word, Excel and Outlook Strong data entry skills in entering information in tracking systems/databases Ability to communicate effectively, both verbally and in writing with customers, clients and employees Ability to analyze and interpret data and solve practical problems Knowledge of mathematical concepts such as fractions, percentages and ratios Proficient in English and Spanish - Preferred Ability to work flexible hours. Must be available evenings and weekend hours as needed., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.