Full Stack Development
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Tech stack
Job description
Operations Leadership Warehousing Order Entry, Outside Sales Sales Support Detail Oriented Problem Solving Customer Service SAP Applications Order Processing Order Management Computer Literacy Microsoft Outlook Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Order Management Systems Troubleshooting (Problem Solving), We are seeking a detail-oriented and customer-focused Customer Service Representative to join our team in Madison, WI. This is not a traditional high-volume call center position. In this role, you’ll support customers and sales representatives by processing custom orders, providing quotations, troubleshooting issues, and collaborating with internal teams including Engineering and Warehouse Operations.
New hires will begin as Order Processing Representatives, gaining hands-on experience with our systems, products, and processes while receiving extensive training. This is an excellent opportunity for someone who enjoys problem-solving, learning technical products, and providing exceptional customer support., * Process and enter customer orders accurately and efficiently
- Provide sales support to customers and outside sales representatives
- Prepare quotes and assist with order management activities
- Expedite orders and coordinate updates with customers
- Troubleshoot customer concerns and resolve service-related issues
- Collaborate with Engineering, Warehouse, and other internal departments
- Maintain detailed customer records in SAP and other business systems
- Communicate professionally via phone, email, and internal platforms
- Ensure high levels of accuracy and attention to detail in all transactions, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Customer Service Representative (Order Processing) TEKsystems
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Sales Writing Operations Leadership Innovation Supply Chain Merchandising Detail Oriented Microsoft Excel Customer Service Microsoft Office Business Metrics Trade Compliance Technical Issues Email Processing Microsoft Outlook Health Technology Performance Metric Regulatory Affairs Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Training And Development Enterprise Resource Planning Customer Relationship Management Key Performance Indicators (KPIs) +0 Login | JoinContact
Requirements
- Minimum of 1 year of customer service, order entry, or related experience
- Strong computer skills, including Microsoft Outlook and Excel
- Ability to learn technical products and apply analytical thinking
- High School Diploma or equivalent
Benefits & conditions
If you’re looking for a customer service role that combines problem-solving, technical learning, and career growth, we’d love to hear from you. Job Type & Location
This is a Contract to Hire position based out of Waunakee, WI. Pay and Benefits
The pay range for this position is $23.21 - $23.21/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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