IT Support Engineer

Robert Half
Savannah, GA, United States
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Cloud Computing Domain Name System (DNS) Microsoft Software Network Architecture Microsoft SharePoint Wide Area Networks Internet Protocol Telephony Software Troubleshooting Information Technology 3-tier Architectures
+2 more
User Administration Vmware

Job description

We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment., + Provide Tier 3 technical support across multiple client environments

  • Troubleshoot and resolve complex issues related to networking, systems, and infrastructure

  • Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)

  • Configure and maintain network infrastructure (switches, LAN/WAN, DNS)

  • Manage and support VoIP systems and connectivity issues

  • Administer and troubleshoot Active Directory environments

  • Support Microsoft 365 (Exchange, Teams, SharePoint, user management)

  • Maintain and support VMware / virtualized environments

  • Implement and maintain IT security best practices

  • Collaborate with internal teams and clients to ensure smooth project delivery and support

Requirements

  • 5+ years of IT experience

  • Strong expertise in:

  • Networking (switches, LAN/WAN, DNS)

  • Active Directory

  • Microsoft 365

  • VMware / virtualization

  • VoIP systems

  • Proven ability to troubleshoot complex technical issues independently

  • Experience managing or contributing to IT infrastructure projects and installations

  • Strong communication skills and ability to work directly with clients

Preferred Qualifications

  • Relevant certifications (CCNA, Microsoft, VMware, etc.)

  • Experience with security tools and frameworks

  • Exposure to multi-site or enterprise environments, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Benefits & conditions

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

About the company

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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