Senior User Experience Interface Designer

Sorenson Communications, a provider of industry-leading communication services and products for the deaf and hard-of-hearing, is seeking a designer skilled in interaction/UX design with prior experience designing software for desktop and mobile interfaces. The ideal candidate is able to articulate and execute a user-centered design process and has a portfolio that proves their success in the development of products and services. As the ideal candidate, you understand the importance of user experience and visual design and are eager to test your designs with actual users before considering your work complete. As an Interaction Designer you are expected to work closely with product managers and customers to identify, understand and articulate both the business and end-user requirements. You are responsible for the detailed interaction design that will guide development throughout the project. To be successful you must be passionate about proactively solving problems using proven design methods., * Gather customer and end-user requirements and create UX concepts

• Conduct co-creation sessions with end-users and internal product developers
• Craft intuitive interactions and workflows informed by market and audience research
• Design the interaction models for mobile, desktop and embedded solutions
• Create “clickable” prototypes as needed
• Organize and conduct usability testing sessions
• Organize and conduct meetings, workshops and brainstorming sessions with design team members
• Publish UI design guidelines
• Guide the visual design strategies

Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements Travel Requirements: Less than 25%

Preferred:

• 2 Year/Associate Degree in Interaction Design, HCI, Information Architecture or Digital Design is strongly preferred
• Certification in Interaction Design, HCI, Information Architecture or Digital Design is strongly preferred

Experience Minimum Years of Experience:

• 9 years of interaction design experience
• 4 years software application design experience with iOS, Android, Mac or Windows systems

Knowledge, Skills, and Abilities

• Skilled in graphic design and graphic design applications
• Passion for UX design and eagerness to champion the design process
• Strong understanding of user-centered design practices
• Prior experience conducting usability tests and reporting results
• Proficiency in creating designs and prototypes

Working Conditions and Physical Requirements

• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
• Ability to sit at workstation for long periods of time completing planning, documentation, or other assignments
• Lifting and transporting of moderately heavy objects, such as computers and peripherals
• Capable of traveling nationally and internationally, sitting for many hours
• Must be able to lift a minimum of 50 pounds

Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.