Site Reliability Engineer

DESCRIPTION: Standard & Poor’s Financial Services LLC seeks a Site Reliability Engineer who will design, develop, and implement solutions to eliminate existing defects within our workflow applications while increasing productivity for clients. Work with business teams to understand business requirements and design, develop and implement optimal software solutions and design. Confer with system analysts, engineers, and others to design systems to implement integrated ratings solutions, including training our teams on existing functionality, providing design and technical guidance. Validate system functionality and resolve defects and bugs reported by quality assurance (QA) teams. Build out new functionality and enhancements for our user community. Implement workflow software into clients’ software systems, including maintaining and remediating any issues that may arise. Ensure our Ratings products are delivered in a timely manner. Modify existing software to correct errors, adapt it to new hardware (CASS, FASS) platforms, upgrade interfaces, and improve performance. Conduct defect remediation, including backend data changes, root cause analysis, expedited fixes, and scheduled software fixes for Pega-based workflow applications. Provide benchmarks for minimum performance standards and test whether implemented software meets these standards. Review technical code and provide feedback to align with coding best practices and architectural standards. Perform ongoing analysis, design, development, implementation and maintenance of user interfaces and business rules strategies in PEGA. Provide technical leadership and mentoring to team members, guiding them in best practices and new technologies.

REQUIREMENTS: Bachelor’s degree in Computer Science, Electronic Engineering, or a related IT field, plus five (5) years of experience in software development or a related occupation. Five (5) years of experience must include: Supporting and troubleshooting Pega-based workflows and applications in production environments; Developing, debugging, and supporting enterprise-scale Java applications; Application deployment, configuration, performance tuning, and issue resolution in WebSphere environments; IBM MQ for message-based integration, including queue management, monitoring, and troubleshooting message flow issues; Incident, Problem, and Change Management, including experience handling production incidents, driving root cause analysis, and supporting change and release processes.

Three (3) years of experience must include: Designing, consuming, and troubleshooting SOAP and RESTful web services; Writing and optimizing PL/SQL queries, procedures, and troubleshooting database-related issues.

SALARY RANGE: The anticipated base salary range for this position is $155,100 to $170,400. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses & certifications. In addition to base compensation, this role is eligible for an annual incentive plan. Standard & Poor’s Financial Services LLC is part of S&P Global and this role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please see: https://spgbenefits.com/benefit-summaries/us.