SYSTEMS PROJECT ANALYST

This is a technical position in the Director’s Office in the Division of Disease Control and Health Protection. This position provides systems administration for four operational units in the Division of Disease Control and Health Protection and includes the following duties and responsibilities. Provides IT support for all Division staff. This includes setup and configuration of IT equipment, hardware and software troubleshooting, working with OIT and venders to resolve issues, staff assistance and training, and meeting support. Works with Division programs to find more efficient and modern ways to collect, process and display data. Utilize DOH resources and approved technologies to streamline and automate processes to increase speed, accuracy, and availability of information. Create, refine, and maintain comprehensive Standard Operating Procedures (SOPs) and technical documentation to ensure optimized workflows are centralized and repeatable. Follows Agency policies and best practices for IT operations and security. Participate in Agency and Division IT meetings. Make sure devices and software are up to date. Manages Active Directory Organizational Unit. Maintains network file storage for Division needs. Monitors and responds to IT security issues and helps educate staff on security practices (VPN use, Phishing, etc.). Research new technology and products and evaluate them for Division needs. Involved in the purchasing process for IT related items. Keeps track of IT equipment and helps with Agency annual inventory. Help with the IT surplus process for the Division. Performs other duties as assigned., This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

• Strong troubleshooting ability across Windows desktops/laptops, end user applications, hardware, networking basics, and peripheral devices.
• Ability to independently resolve complex technical issues without escalation.
• Demonstrated ability to produce Standard Operating Procedures, How-To Guides, and Technical Instructions.
• Ability to explain technology to non- technical staff members.
• Ability to communicate effectively both verbally and in writing.
• Ability to plan, organize and coordinate work assignments.

Qualifications: Minimum -

• Experience researching and purchasing IT related items and equipment.
• Experience with setup and configuration of IT equipment, hardware, software, etc.

Preferred -

• BS Degree preferred but not required
• Five years of experience

Florida Department of Health Mission, Vision, and Values, All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Tallahassee, FL The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department’s VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.