It Business Process Manager
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Job description
Experteer Overview As Digital Assets Business Process Manager, you shape and evolve the global digital assets ecosystem to support commercial, medical, and regulatory priorities.You bridge business, tech, and external partners to deliver scalable, compliant platforms that drive growth.You lead cross-functional governance and operating models to enable efficient, end-to-end processes across markets.This role offers impact at scale within a mission-driven, innovation-focused environment.Compensaciones / Beneficios - Act as System Owner for assigned digital platforms, ensuring alignment with business priorities and platform evolution - Collaborate with business stakeholders to translate strategy into digital operating models and solutions - Maximize business value of digital solutions through best practices and adoption across markets - Define how digital platforms support end-to-end processes across commercial, medical, regulatory, and compliance areas - Lead cross-functional coordination to ensure assets are scalable and aligned with the future digital engagement model - Oversee IT service delivery for Digital Assets (Webs, Apps, systems) across the DevOps lifecycle - Gather and prioritize demand from Business Process Owners; translate requirements to technical specs - Review and simplify requirements to ensure user-centric, minimal viable processes - Document knowledge transfer to outsourced maintenance providers; coordinate with development teams - Lead meetings and workshops to align stakeholders and secure decisions across complex environments - Design and implement business processes and digital operating models; ensure integration across functions and partners - Manage external partners and suppliers to ensure quality and alignment with objectives - Define and maintain a strategic operating plan for Digital Assets, covering people, processes, tools, governance and technology - Influence prioritization, governance and roadmap decisions with commercial stakeholders - Lead global initiatives and international programs with multiple functions, markets, and providersResponsabilidades - ?5 years of experience in IT application development and process design - Experience leading global or international digital initiatives - Ability to influence senior stakeholders and manage cross-functional teams - Experience translating business needs into scalable digital solutions aligned with strategic objectives - Strong understanding of pharmaceutical commercial, medical, and regulatory processes - Experience using Jira Software for demand and project management - Languages: Spanish and English proficiency - Full stack skills in web and app development and monitoring (HTML, CSS, JS; hybrid/native apps; PWAs) - CMS knowledge (WordPress, Drupal) - No-code frameworks and monitoring/automatic testing frameworks knowledgeRequisitos principales -
Requirements
transfer to outsourced maintenance providers; coordinate with development teams - Lead meetings and workshops to align stakeholders and secure decisions across complex environments - Design and implement business processes and digital operating models; ensure integration across functions and partners - Manage external partners and suppliers to ensure quality and alignment with objectives - Define and maintain a strategic operating plan for Digital Assets, covering people, processes, tools, governance and technology - Influence prioritization, governance and roadmap decisions with commercial stakeholders - Lead global initiatives and international programs with multiple functions, markets, and providersResponsabilidades - ?5 years of experience in IT application development and process design - Experience leading global or international digital initiatives - Ability to influence senior stakeholders and manage cross-functional teams - Experience translating business needs into scalable digital solutions aligned with strategic objectives - Strong understanding of pharmaceutical commercial, medical, and regulatory processes - Experience using Jira Software for demand and project management - Languages: Spanish and English proficiency - Full stack skills in web and app development and monitoring (HTML, CSS, JS; hybrid/native apps; PWAs) - CMS knowledge (WordPress, Drupal) - No-code frameworks and monitoring/automatic testing frameworks knowledgeRequisitos principales -
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