Solutions Engineer

As a Senior Solutions Engineer, you’ll be a technical leader in deploying and scaling our robotic systems across varied customer environments. You will own integration from API to hardware, mentor teammates, and influence the future of our robotic platform through direct field experience and technical leadership. You’ll architect end-to-end solutions, deeply collaborate with customers, and work with internal teams to drive both deployment success and long-term product improvements.

About the Work

• Architect and execute complex integrations across robotic systems, customer APIs, sensors, and software
• Develop software integrations using Python, REST API and MQTT.
• Design mechatronics systems and industrial automation that adapts customer applications to Digit’s capabilities
• Integrate IoT devices with customer equipment including PLCs, conveyors, sensors, etc.
• Lead on-site commissioning, field testing, and iterative problem-solving with minimal supervision
• Serve as a subject matter expert (SME) on product capabilities, APIs, and behavior across internal and customer teams
• Develop custom tools, scripts, or software modules to extend robotic functionality for specific applications
• Identify root causes of systemic issues and partner with engineering for long-term resolution
• Guide and support go-to-market efforts for new features and early deployments, including field validation

• Collaborate directly with customers to scope technical requirements and adapt site conditions for robotic success Partner with Product and Systems Engineering to provide field-based feedback that shapes our roadmap

• Deliver advanced training and documentation to both internal teams and external customers
• Design reusable, scalable integration templates for future deployments
• Mentor junior and mid-level team members, driving process improvements and integration best practices
• Travel ~20-50% to support customer deployments, pilots, and field testing initiatives

• BS/MS in Mechanical, Electrical, or Mechatronics Engineering or a related technical field (or equivalent hands-on experience)
• 6+ years of experience deploying robotics or automation systems in real-world environments
• Experience designing mechatronics systems or industrial automation
• Expertise inPython, networking, and hardware/software system interfacing
• Proven track record solving hard technical problems at the intersection of automation and customer needs
• Strong communication and leadership skills; able to drive alignment across engineering, product, and external stakeholders
• Passion for building scalable systems and driving real product improvements from field experience
• Comfortable owning complex projects independently and mentoring others
• Willing and able to travel up to 50% of the time

Bonus Points

• Experience with Linux
• Led pilots or customer-focused technical programs in robotics or automation
• Familiarity with ROS, safety standards, electromechanical systems, or industrial networks
• Advanced programming skills (C++, TypeScript, Kotlin, etc.)
• Experience contributing to SDKs, developer tools, or integration frameworks
• Built reusable deployment tooling or scalable field support systems

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
• Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
• Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.