ServiceNow GRC Architect (Senior)
Amazon.com, Inc.
Dallas, TX, United States
8 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
$120,000.0 - $130,000.0
Working hours
Regular working hours
Job source
Tech stack
Configuration Management Databases
Cyber Security
Data Governance
Monitoring of Systems
Servicenow
Requirements
- 10+ years of experience in ServiceNow architecture, design, development, and implementation, with deep expertise in Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM).
- Extensive experience implementing and architecting ServiceNow IRM modules, including Policy & Compliance Management, Risk Management, Audit Management, and Vendor Risk Management (VRM).
- Proven ability to design scalable, enterprise-grade ServiceNow solutions aligned with telecom and large-scale business environments.
- Strong expertise in risk lifecycle management, control design and testing, compliance assessments, issue remediation, audit management, and continuous monitoring.
- Experience mapping risks, controls, policies, and compliance requirements to CMDB entities and CSDM-aligned service relationships.
- Skilled in integrating ServiceNow IRM/GRC with ITSM, ITOM, SecOps, CMDB, monitoring tools, identity management systems, and other enterprise platforms.
- Experienced in designing automated workflows for risk assessments, policy attestations, compliance activities, audits, and remediation processes.
- Strong knowledge of ServiceNow platform architecture, governance, security, upgrade-safe design practices, and data governance standards.
- Expertise in Performance Analytics, dashboards, KPI reporting, risk heatmaps, and executive-level reporting.
- Experience in ITSM, ITOM, GRC, Telecom Service Management, Order Management, and enterprise integrations.
- Ability to define architecture standards, roadmaps, and design guidelines while aligning business requirements with out-of-the-box ServiceNow capabilities and minimizing customization.
- Strong leadership skills with experience partnering with business and technology teams, mentoring developers, guiding project teams, and supporting Agile delivery.
- Excellent analytical, troubleshooting, communication, and documentation skills with a focus on scalability, security, and compliance.
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