Trade Flow Support - Trading Infrastructure Support

Position Overview:The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environmentQuickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outagesIntensive interaction with trading community, external vendors, development and infrastructure teamsOversee automated processes, scheduled jobs and regular reportsManage users’ requests: track requests, review approvals, updates, resolution, closure, etc.Identify inefficiencies such as repetitive activities, manual

processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.Required Qualifications:4+ years of support experience a mustExperience in Linux/Unix administration (RHEL/CentOS/OEL preferred)Proficiency in Python, Bash scripting Good working knowledge of storage and different storage protocols (nfs gpfs a plus)Experience with Infrastructure automation (Chef, Puppet or Ansible)Experience with Kafka or like messaging busesExperience with CICD tooling Experience with Monitoring infrastructure (ELK and Prometheus preferred) Database administration experience (MySql or PosgreSql preferred)Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)Ability to navigate network equipment command lineBachelor’s Degree in Computer Science, Engineering or related subject.Nice to have:Highly organized, detailed, control oriented, enjoys solving problems and brings in a “take charge” attitudeStrong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providersSelf-motivated individual that takes initiatives and has an ownership & accountability mindsetMust show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environmentKnowledge of ITIL is an advantage.