Technical Support Associate II (Whitestown, IN....
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Role details
Tech stack
Job description
Are you a tech-savvy problem-solver who loves making a real-world impact? At Bayer Crop Science, weâre looking for an elite Technical Support Associate to be the central nervous system for our cutting-edge agricultural equipment. You wonât just be answering calls - youâll be the go-to expert ensuring our field operations run flawlessly.
Your Mission:
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Command Central for Tech: Serve as the primary technical expert for our internal teams, troubleshooting our custom equipment via calls, instant messages, and on-site support.
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Hands-On & High-Tech: Assist in equipment operation, preventative maintenance, run diagnostics, and make remote machine adjustments, using your deep digital acumen to master our systems.
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Drive the Future: Go beyond the fix. Analyze and present operational data to find trends, collaborate with engineering on systemic solutions, and train the next generation of operators.
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Own Your Impact: Thrive in an agile environment, drive high quality deliverables, demonstrate effective communication across teams, and show initiative in problem solving with peers.
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Operational Excellence: Youâll be a guardian of our highest standards, championing impeccable safety, efficiency, and ethical integrity across every operation. Drive our mission forward with a commitment to sustainability that sets the industry benchmark.
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Expand Your Horizons: This role isnât just about the work-itâs about the journey. With up to 20% travel , youâll be on the ground, making direct impact. Beyond that, youâll forge powerful connections , building and leveraging dynamic networks across our diverse global teams and deeply embedding yourself in vital local community partnerships.
Requirements
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Minimum of High School Diploma or equivalent (TSA I and TSA II);
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Valid driverâs license: Driving record (MVR) will be reviewed and must meet guidelines based on the companyâs Risk Screening for Hiring Drivers;
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Have or could acquire a Part 107 pilot license for operating UAVs;
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Proven ability to influence stakeholders through constructive feedback and strong networking skills;
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Demonstrated capacity to make informed, strategic decisions that align with organizational objectives and drive impactful results;
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Strong ability to assess and prioritize tasks effectively, managing multiple projects while ensuring timely completion and quality outcomes;
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Adaptable and resilient in dynamic environments, with a proven track record of quickly responding to changing circumstances and challenges;
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Eager learner with a natural curiosity and ambition, committed to continuous personal and professional development;
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Ability to work extended hours during peak operational seasons;
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Experience testing, troubleshooting, operating, and repairing equipment;
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Working knowledge of Microsoft Office suite, + Bachelorâs degree or at least five years of relevant experience, or masterâs degree with at least two years of relevant experience (TSA III).
Benefits & conditions
Employees can expect to be paid a salary between $63,040.00 - $94,560.00. Additional compensation may include a bonus or commission (if relevant). Other benefits include health care, vision, dental, retirement, PTO, sick leave, etc. If selected for this role, the offer may vary based on market data/ranges, an applicantâs skills and prior relevant experience, certain degrees and certifications, and other relevant factors., Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Health for all, Hunger for none, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Equal Opportunity Employer Statement: Notice for U.S. Visitors: All information on this site is subject to compliance with local rule and regulations as they may vary from time to time and across different geographies, including, without limitation, U.S. Executive Orders.
Bayer is an E-Verify Employer.
About the company
Bayer (Whitestown, IN)
At Bayer weâre visionaries, driven to solve the worldâs toughest challenges and striving for a world where âHealth for all Hunger for noneâ is no longer a dream, but a real possibility. Weâre doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining âimpossibleâ. There are so many reasons to join us. If youâre hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, thereâs only one choice., Are you driven by innovation and fueled by the challenge of deploying world-class technology? Do you want to be at the forefront of the agricultural tech revolution, working with brilliant teams to deliver pristine data that shapes the future?
If your answer to the questions above is âyes,â we need you!
Bayer is seeking a highly motivated trailblazer to take a key role in our North American Field Testing & Pipeline Delivery organization. You will be the expert for our entire field-testing portfolio, mastering the cutting-edge internal hardware and software that powers our planting, imaging, and harvest operations.
This is a premier opportunity to work with leading-edge technology and build an incredible network of talented professionals across Breeding, Plant Health, Biotechnology, and more.
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