OMC Security Systems Specialist

About Vantage Data CentersVantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Security DepartmentThe Physical Security Department for Vantage Data Centers EMEA is very hands on. In most cases, we manage, full-spectrum system specifications, site & system design, procurement, installation, configuration, maintenance of all network and server hardware and provide live-site physical security. We also work closely identifying & selecting trusted partner vendors and suppliers to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance

between human delivered physical security, technology, performance, and cost. Vantage Physical Security Department also participates in designing each of our new data centre building’s security infrastructure. If you like getting your hands dirty and helping to design, build and maintain Physical Security infrastructure in a modern data centre, then come work at Vantage. We are expanding with many new builds!Position OverviewWe are seeking a Operational Management Centre, Systems Specialist to join our newly established Operations Management Centre in EMEA. This role is crucial in monitoring and managing security systems across 17+ sites, focusing on critical incident response and troubleshooting.Essential Job Functions, Key ResponsibilitiesMonitor Genetec security systems across 17+ EMEA sites from the Operations Management Center Respond to and manage critical security incidents according to predefined processes Provide remote technical support and troubleshooting for security systems Collaborate with local Site Security (Security Office Center Operators, Security Systems Technicians/Engineers, Security Integrator Subcontractors) during incidents and system issues Generate and analyse reports for security audits and customer requirements Maintain and update security procedures and related documentation Participate in the ongoing improvement of security protocols and systems Required Qualifications3+ years of experience with Access Control Systems (ACS) and Video Surveillance Systems (VSS) In-depth knowledge of Genetec security systems or willing to learn Strong understanding of IP networking and security technologies Excellent problem-solving and analytical skills Ability to work in shifts, including weekends and holidays Fluent in English; additional European languages are a plus Preferred QualificationsGenetec certification or ability to obtain within 90 days of hire Experience in data center security operations Familiarity with intercom systems, biometric systems, and key management systems Background in IT or cybersecurity Key CompetenciesStrong communication skills, both verbal and written Ability to remain calm and focused under pressure Detail-oriented with excellent organisational skills Proactive approach to identifying and resolving potential security issues Adaptability to changing technologies and security landscapes Working ConditionsFull-time position based in the CELT Operations Management CenterShift work required, including nights, weekends, and holidays No travel or on-site hardware maintenance required Don’t meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking

opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Don’t meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.SummaryLocation: Newport, WalesType: Full time