Telephony Deployment Technician

Do you have experience in Time & attendance systems?, Do you have a Associate’s degree?, To excel as a Contract Telephony Deployment Technician at TMG Global, candidates should possess a strong foundation in information technology and hands-on experience in telephony systems, phone hardware deployment, and technical troubleshooting. An associate or bachelor’s degree in Information Technology, Computer Science, or a related field is preferred. Previous telephony experience is strongly recommended. Additional certifications or experience in VoIP, unified communications, or Zoom Phone platforms are advantageous.

Successful applicants will demonstrate experience with handset installation, network and data drop connectivity, phone system testing and validation, and technical documentation, enabling them to confidently deploy and validate telephony equipment across multiple customer locations.

Strong problem-solving abilities, excellent communication, and a collaborative mindset are essential to thrive in this role. Candidates must be comfortable working across multiple sites, managing deployment schedules, and coordinating with project leads to ensure successful rollouts.

Knowledge and skills required for the position are:

• Associate or bachelor’s degree in IT, Computer Science, or a related field (preferred)
• Previous telephony experience strongly recommended; VoIP or Zoom Phone experience a plus
• Minimum 2 to 3 years of hands-on experience in telephony, end-user device deployment, or related IT field work
• Ability to install and connect handsets using the existing data drop infrastructure
• Experience with testing, validating, and staging telephony equipment per client direction
• Strong attention to detail for multi-site coordination and deployment tracking
• Must have reliable transportation to travel to multiple sites across North Carolina
• Must be available for afternoon and after-hours shifts; standard daytime schedules might apply
• Experience with technical documentation (EXCEL), IT inventory management, and data port tracking
• Ability to lift 50+ lbs and work safely in a warehouse/IDF environment

TMG Global is a trusted leader in technology integration and complex program management, delivering tailored IT solutions that help organizations scale, adapt, and thrive. Founded on a commitment to excellence, innovation, and integrity, TMG has grown from a regional provider into a globally recognized partner. With a flexible service model and a people-first approach, we support clients across industries with services ranging from enterprise IT program management to site migrations and technology rollouts. At TMG, we believe in building strong relationships, delivering measurable outcomes, and empowering our team to grow alongside our clients.