IT Systems Administrator

The IT Systems Administrator is responsible for managing, maintaining, and supporting the organization’s IT infrastructure to ensure secure, reliable, and scalable technology operations. This role administers key platforms including Jira, Google Workspace, Okta, and VPN solutions while providing technical support, strengthening security, and collaborating across departments to deliver an exceptional employee technology experience., * Maintain, monitor, and troubleshoot IT systems, including endpoints, identity platforms, and SaaS applications

• Configure, manage, and troubleshoot VPN solutions to provide secure remote access
• Administer and customize Jira workflows, automations, user permissions, and integrations
• Manage Google Workspace administration, including user lifecycle management and security settings
• Support identity and access management through Okta and related provisioning workflows
• Assist with implementing security controls and supporting compliance initiatives
• Provide Tier 2 technical support for hardware, software, and access-related issues
• Create and maintain technical documentation for systems, processes, and procedures
• Collaborate with Security, People Operations, Engineering, and other cross-functional teams on IT initiatives

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
• Minimum 4 years of experience in IT systems administration or a related role
• Hands-on experience administering and customizing Jira
• Proven experience managing Google Workspace environments
• Experience with Okta identity and access management
• Experience administering Jamf Pro for macOS device management
• Familiarity with macOS, Windows, and/or Linux environments
• Basic scripting or automation experience is a plus
• Experience with Okta Workflows (Okta Flow) for SaaS lifecycle automation is preferred
• Strong analytical, troubleshooting, and communication skills
• Ability to manage competing priorities in a fast-paced environment

Preferred Certifications:

• Google Workspace Administrator
• Okta Certified Professional
• CompTIA Network+
• Jamf Certified Associate or higher

Pay Range and Compensation Package:

• $72,250-$106,250 USD annually
• Eligible for annual bonus or commission awards
• Equity awards
• Region-specific health and welfare benefits

Benefits & Perks:

• 401(k) with employer match
• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability coverage
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Wellness reimbursement
• Work-from-home reimbursement
• Flexible vacation policy
• Paid parental leave
• Company-issued laptop

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note

This organization operates in the education technology sector, providing actionable insights for K-12 school systems through a comprehensive student data platform. By integrating academic, attendance, behavior, and engagement data enhanced with AI, the company empowers educators to better understand and respond to student needs. Serving more than 15 million students across 2,000 school districts nationwide, the organization is dedicated to improving educational outcomes through data-driven decision-making.