Remote CrowdStrike Falcon Engineer

Architect serves as the primary technical authority for the State of Iowa s

Enterprise Endpoint Detection and Response (EDR / XDR) platform. Operating

within the Information Security Services (ISS) Bureau, this role is responsible

for the overall architecture, administration, multi-tenant federation,

fine-tuning, and escalation engineering of the CrowdStrike Falcon ecosystem

across state agencies.

This position acts as the highest level of technical escalation (Tier 3) for

endpoint incidents, advanced threat hunting, platform troubleshooting, and

complex integrations (such as Next-Gen SIEM, threat intelligence, and automated

orchestration).

1. Platform Architecture &

Multi-Tenant Administration

Architect,

implement, and maintain the state-wide CrowdStrike Falcon platform architecture

across multi-tenant environments (CID hierarchy, RBAC, policy groups).

Oversee

sensor deployment strategies, policy prevention/detection tuning, custom rule creation

(IOAs/IOCs), and feature rollout schedules across diverse agency environments.

Manage

CrowdStrike platform health, agent updates, host group management, and agent

troubleshooting across Windows, macOS, Linux, and virtualized workloads.

1. Tier 3 Incident Escalation

& Response Engineering

Act

as the final technical escalation point for complex endpoint threats, zero-day

vulnerabilities, and persistent malware identified by Tier 1/2 SOC analysts.

Execute

advanced containment, remediation, and live forensics using Real-Time Response

(RTR) and custom scripts during critical incidents.

Partner

with SOC Analysts and Incident Response teams to refine playbooks, minimize

Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), and drive risk

reduction.

1. Integration, Automation &

Data Pipeline

Design

and support telemetry integration between CrowdStrike Falcon, central SIEM/SOAR

platforms, network defenses, and threat intelligence feeds.

Introduce

new integration ideas to better levergage existing security tools.

Leverage

CrowdStrike Fusion SOAR workflows to automate routine containment,

notifications, and response actions.

Align

endpoint security strategies with Identity Threat Detection and Response (ITDR)

and Cloud Security Posture Management (CSPM) modules as platform needs evolve.

1. Stakeholder Enablement,

Training & Vendor Management

Translate

complex technical threat data into actionable guidance for agency IT administrators

and executive leadership.

Develop

dashboards using the CrowdStrike API to collect daily vulnerability data, and

other key metrics, providing clear and actionable visibility into the

enterprise environment.

Develop

standardized operating procedures (SOPs), deployment guides, and platform

hardening specifications for state agency IT partners.

Serve

as the primary technical point of contact with CrowdStrike engineering and technical

account managers (TAMs) to drive feature requests and resolve critical bugs.

Mastery: 4+ years of hands-on experience engineering, deploying, and

maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints).

Tier

3 IR Capabilities: Demonstrated proficiency using CrowdStrike Real-Time

Response (RTR), writing custom IOAs/IOCs, and performing endpoint threat

hunting.

OS

& Scripting: Strong knowledge of Windows, Linux, and macOS internals, along

with scripting capabilities (PowerShell, Python, Bash) for automated

remediation and API integration.

Security

Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity

& Access Management (AD/Entra ID), patch management, vulnerability

assessments, and MITRE ATT&CK framework mapping.

Required Certifications (Must

hold at least one active certification)

CrowdStrike

Specific (Highly Preferred):

CrowdStrike Certified Falcon

Administrator (CCFA), CISSP, GCFA, GCIH, GSEC, CISA, or

equivalent advanced security credential.

Professional & Soft Skills

Integrity

& Ethics: Unwavering commitment to confidentiality, integrity, and compliance

standards necessary for state government operations.

Communication

& Translation: Proven ability to explain technical risk to non-technical

stakeholders and state agency leaders clearly.

Complex

Problem Solving: High analytical capability to navigate complex multi-tenant

environments, agency-specific constraints, and conflicting operational

priorities.

Collaboration

& Inclusion: Strong interpersonal skills with a commitment to fostering a diverse,

supportive, and team-oriented working environment.

Preferred Qualifications

Prior

experience in state/local government (SLTT), higher education, or large-scale

multi-tenant enterprise environments.

Experience

integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs

(e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex).

Familiarity

with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub, Industry Certifications: CISSP, GCFA, GCIH, GSEC, CISA, or equivalent advanced security credential. Required 4.0 Years Required Certifications (must hold at least one active CrowdStrike specific certification): Required 4.0 Years CrowdStrike Certified Falcon Administrator (CCFA); CrowdStrike Certified Falcon Responder (CCFR); CrowdStrike Certified Falcon Hunter (CCFH) Required Platform Mastery: 4+ years of hands-on experience engineering, deploying, and maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints). Required 4.0 Years Tier 3 IR Capabilities: Proficiency using CrowdStrike Real-Time Response (RTR), writing custom IOAs/IOCs, and performing endpoint threat hunting Required 4.0 Years OS & Scripting: Strong knowledge of Windows, Linux, and macOS internals, along with scripting capabilities (PowerShell, Python, Bash) for automated… Required automated remediation and API integration. Required 4.0 Years Security Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity & Access Management (AD/Entra ID), patch management, Required vulnerability assessments, and MITRE ATT&CK framework mapping. Required 4.0 Years Integrity & Ethics: Unwavering commitment to confidentiality, integrity, and compliance standards necessary for state government operations. Required 7.0 Years Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly. Required 7.0 Years Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments, agency-specific constraints, and conflicting… Required operational policies Required 7.0 Years Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse, supportive, and team-oriented working environment. Required 7.0 Years Prior experience in state/local government (SLTT), higher education, or large-scale multi-tenant enterprise environments. Highly desired Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex). Highly desired Familiarity with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub 1075). Highly desired