Information Technology Support Engineer

Sharp Brains

Ribeira, Spain

about 1 month ago

Apply on www.buscojobs.com.es

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.buscojobs.com.es

Tech stack

Complex Networks Dynamic Host Configuration Protocol Domain Name System (DNS) Monitoring of Systems Issue Tracking Systems Virtual Private Networks (VPN) Network Security Network Troubleshooting Network Architecture Network Installation Services Remote Access Technology TCP/IP

+10 more

Virtual Local Area Networks Wide Area Networks Network Routers Computer Networking Systems Software Troubleshooting Firewalls (Computer Science) Juniper Information Technology Network Support Cisco

Job description

We are currently looking for a Network Engineer (L1 / L2) professional to join our team in an on-site support role.¿Quiere enviar su solicitud?Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar.Work Mode: On-SiteEmployment Type: B2B/ Freelance ContractLocation: Majadahonda, SpainJob Responsibilities:- Provide Level 1/Level 2 support for network infrastructure and connectivity issues- Monitor and maintain LAN/WAN network performance- Configure and troubleshoot routers, switches, and firewalls- Diagnose network issues related to IP, DNS, DHCP, and VPN- Assist in network installations, upgrades, and patching activities- Ensure network security and follow best practices- Support end-users with connectivity and access-related issues- Maintain network documentation and update configurations- Log, track, and resolve incidents through the ticketing system- Escalate complex network issues to senior engineers/vendors- Ensure timely resolution as per SLA requirementsRequired Skills & Experience:- 1-3 years of experience in Network Support / Network Engineering- Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)- Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.)- Basic knowledge of network security principles xqysrnh- Experience with VPN and remote access technologies- Familiarity with monitoring tools and ticketing systems- Relevant certifications (CCNA or equivalent) are a plus- Strong troubleshooting and analytical skills- Good communication and customer-handling skills- Ability to work independently in an on-site environment Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Requirements

1-3 years of experience in Network Support / Network Engineering

Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.)
Basic knowledge of network security principles xqysrnh
Experience with VPN and remote access technologies
Familiarity with monitoring tools and ticketing systems
Relevant certifications (CCNA or equivalent) are a plus
Strong troubleshooting and analytical skills
Good communication and customer-handling skills
Ability to work independently in an on-site environment Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.