IT Application Owner

Location: Onsite in Toronto, Canada; open to Mexico-based nearshore candidates able to travel to the client site as needed

Responsibilities:

• Own B2B applications and related infrastructure.
• Communicate the applications vision, roadmap, and priorities.
• Act as the primary point of contact for the B2B applications. Including application incidents, requests, decisions and associated projects.
• Create, prioritize, and refine user stories. Define acceptance criteria.
• Own and manage the product backlog and services to ensure continuity and no business disruption.
• Ensure alignment between business goals, service delivery and projects.
• Collaborate with Solution Architects and development teams to ensure solutions align with enterprise architecture and IT policies and best practices.
• Monitor application performance and recommend improvements.
• Ensure compliance with organizational standards and governance.

• Bachelor’s degree in IT, Business, or related discipline.
• 7+ years of experience in Service Delivery, IT operations and/or Project Management.
• Proven track record of managing enterprise-level digital products.
• Experience working with cross-functional teams including support, infrastructure, development, architecture.
• Demonstrated ability to make sound decisions and effectively prioritize in fast-paced environments.
• Strong strategic thinking capabilities with a focus on delivering exceptional client service.
• Proven experience engaging and influencing senior-level stakeholders.
• Ability to seamlessly balance technical considerations with business objectives.
• Results-oriented mindset with a track record of delivering measurable outcomes.
• Experience working with international organizations or large, complex institutions.

Nice-to-Have:

• Experience in digital transformation or modernization projects.
• Knowledge of enterprise platforms, system integrations, and ORACLE DBs and products.
• Certification(s) such as: ITIL or PMP are desired., Benchmarking, Best Practices, Business Services, Business Strategy, Business-to-Business (B2B), Career Development, Consulting, Cross-Functional, Customer Support/Service, Energy & Utilities, Enterprise Architecture, Entrepreneurship, Establish Priorities, Finance, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Maintain Compliance, Operations Management, Oracle Database, Performance Analysis, Performance Management, Product Backlog, Product Management, Project Management Professional (PMP), Project/Program Management, Public Administration, Public Health, Regulatory Compliance, Resolve Customer Issues, Sales Closing Skills, Service Delivery, Software Administration, Software Development, System Integration (SI), Team Player, Telecommunications, Willing to Travel

NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.

Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world., NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas’ Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

• NTT DATA is part of the NTT Group - a Fortune 31 Global IT & Telecom services company.
• NTT Group one of the largest Telecommunications Companies in the world.
• NTT DATA is ranked in the top 10 largest global IT services provider in the world.

Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

Company Size: 10,000 employees or more

Industry: Management Consulting Services