Desktop Support Engineer - 2nd shift
SpikeIT Global Solutions, Inc.
Newark, NJ, United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Shift work
Job source
Tech stack
Microsoft Windows
Dynamic Host Configuration Protocol
Domain Name System (DNS)
Issue Tracking Systems
Microsoft Office
Airwatch
Wide Area Networks
Scripting
Job description
We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ. You’ll provide Level 1 & 2 support via phone, email, and remote tools-troubleshooting hardware, software, network, and printer issues.
Requirements
- 4-6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
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Prepare application
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