Desktop Support Engineer - 2nd shift

SpikeIT Global Solutions, Inc.
Newark, NJ, United States
13 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Shift work

Tech stack

Microsoft Windows Dynamic Host Configuration Protocol Domain Name System (DNS) Issue Tracking Systems Microsoft Office Airwatch Wide Area Networks Scripting

Job description

We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ. You’ll provide Level 1 & 2 support via phone, email, and remote tools-troubleshooting hardware, software, network, and printer issues.

Requirements

  • 4-6 years’ experience or college degree
  • Windows AD, Office 365, DHCP, DNS, LAN/WAN
  • Ticketing system, asset management, vendor coordination
  • Strong customer service and communication skills
  • Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

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