Server and Storage Manager

To understand the role in more detail, please refer to the attached job description and person specification., To understand the role in more detail, please refer to the attached job description and person specification. Job description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification.

• Ability to manage external customers and contractors
• Ability to establish and performance manage the delivery of excellent Server and Storage Services
• Highest level of analytical and problem solving skills
• Ability to deal with highly complex and sensitive issues
• Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries
• Ability to make sound decisions on operational and service issues and developments based on knowledge and experience
• Excellent knowledge of Health Care IT
• Excellent knowledge and experience of Information Governance
• Ability to understand and promote best practice in IT
• Ability to write and present reports and proposals to senior managers and external agencies
• Facilitation
• Ability to anticipate impact of internal and external decisions on the IT service and make appropriate preparations
• Excellent knowledge of the IT security environment
• Excellent Communicator with good presentation skills able to adapt content and delivery to meet the needs of the audience
• Excellent problems solving skills coupled with the ability to concentrate in a busy support environment, decision making and facilitation skills
• Staff motivation skills
• Application of Risk Management within an IT environment

Qualifications Essential

• Educated to first degree level in an appropriate discipline
• In possession of the PRINCE2 Project Management Foundation Qualification

Desirable

• In possession of the PRINCE2 Project Management Practitioner Qualification
• Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc)
• ITIL Service Management

Experience Essential

• Management experience in an ICT arena
• 10 years experience of working in an ICT customer service/technical operations
• Experience of managing contracts, which includes overall responsibility for the relationship as well as for individual projects or programmes to be delivered.
• Experience of system procurement
• Strategy development and implementation
• Experience in the development and management of service level agreements, commercial contracts and account management
• Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement for success
• Experience managing Capital and revenue budgets over £1m
• Researching, analysing and presenting information to Executives and Board members
• Successfully managing a diverse team
• Sound IT skills in word processing, spread-sheet, presentation and email software
• Experience of developing and monitoring business continuity and disaster recovery plans for critical IT systems
• Ability to communicate with a diverse group of professionals to very large groups
• Ability to motivate staff, colleagues and stakeholders to achieve the project outcomes

Desirable

• NHS / public sector experience
• Significant appreciation, knowledge and experience of good IT practice across the acute sector
• Experience of major system procurement
• Significant knowledge of Health Care IT

Contractual Requirements Essential

• Ability to work flexibly, outside normal office hours, in order to suit the needs of the user
• Ability to travel in order to attend meetings/deliver training at point of need
• Clean driving licence and use of own car.

Person Specification Knowledge Requirements Essential

• Ability to manage external customers and contractors
• Ability to establish and performance manage the delivery of excellent Server and Storage Services
• Highest level of analytical and problem solving skills
• Ability to deal with highly complex and sensitive issues
• Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries
• Ability to make sound decisions on operational and service issues and developments based on knowledge and experience
• Excellent knowledge of Health Care IT
• Excellent knowledge and experience of Information Governance
• Ability to understand and promote best practice in IT
• Ability to write and present reports and proposals to senior managers and external agencies
• Facilitation
• Ability to anticipate impact of internal and external decisions on the IT service and make appropriate preparations
• Excellent knowledge of the IT security environment
• Excellent Communicator with good presentation skills able to adapt content and delivery to meet the needs of the audience
• Excellent problems solving skills coupled with the ability to concentrate in a busy support environment, decision making and facilitation skills
• Staff motivation skills
• Application of Risk Management within an IT environment

Qualifications Essential

• Educated to first degree level in an appropriate discipline
• In possession of the PRINCE2 Project Management Foundation Qualification

Desirable

• In possession of the PRINCE2 Project Management Practitioner Qualification
• Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc)
• ITIL Service Management

Experience Essential

• Management experience in an ICT arena
• 10 years experience of working in an ICT customer service/technical operations
• Experience of managing contracts, which includes overall responsibility for the relationship as well as for individual projects or programmes to be delivered.
• Experience of system procurement
• Strategy development and implementation
• Experience in the development and management of service level agreements, commercial contracts and account management
• Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement for success
• Experience managing Capital and revenue budgets over £1m
• Researching, analysing and presenting information to Executives and Board members
• Successfully managing a diverse team
• Sound IT skills in word processing, spread-sheet, presentation and email software
• Experience of developing and monitoring business continuity and disaster recovery plans for critical IT systems
• Ability to communicate with a diverse group of professionals to very large groups
• Ability to motivate staff, colleagues and stakeholders to achieve the project outcomes

Desirable

• NHS / public sector experience
• Significant appreciation, knowledge and experience of good IT practice across the acute sector
• Experience of major system procurement
• Significant knowledge of Health Care IT

Contractual Requirements Essential

• Ability to work flexibly, outside normal office hours, in order to suit the needs of the user
• Ability to travel in order to attend meetings/deliver training at point of need
• Clean driving licence and use of own car.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.