IT Generalist

3db Labs

West Chester Township, OH, United States

16 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Microsoft Windows JIRA System Configuration Desktop Computing Linux VMware ESX Servers Issue Tracking Systems Networking Hardware Virtual Private Networks (VPN) Web Applications Wi-Fi Technology Gitlab

+5 more

Microsoft InTune Microsoft Onedrive Information Technology Network Support Cisco

Job description

3dB Labs is seeking a skilled IT Generalist to join our corporate team supporting our growing mission. The ideal candidate is a self-starter with great interpersonal skills with the technical knowledge to go with it. Our work environment is dynamic and fast-paced with a focus on quick-reaction responses to our customers’ needs. Our products are technically compelling, operationally relevant, and deployed around the globe. For the IT Generalist role, the major list of duties include: End User Support

Maintain/upgrade computers, peripherals, networking equipment, etc.
Onboard new employees’ computers and handheld devices
Familiarize new employees with the following systems: Email (Exchange), OneDrive, InTune, JIRA, web-based timecard system, Ninja1, ticketing system, GITLAB, Mattermost, WiFi, and VPN
Respond to tickets

Networking Support

Configure devices for appropriate networking permissions
General troubleshooting/maintenance
Familiarity with Cisco CLI a plus

Infrastructure Support

VMware ESXi: assist in creating, configuring, restoring, and migrating VMs
Create and implement backup and disaster recovery strategies
Run cable as needed

Requirements

US Citizen, ability to obtain a US Government Top Secret Clearance
5-10 years IT experience
Bachelors or Associates degree in IT, Computer Systems, or similar
Experience in a Linux and Windows based environment
Current or past US security clearance is a major plus

Benefits & conditions

3dB’s small but growing team enjoys a great work environment, a flat organization without red tape, competitive compensation, and benefits that include:

100% coverage of employee and dependent medical, vision, and dental
Coverage of co-pays and deductibles
401k, profit sharing of up to 25% of your salary
Flexible hours
Bank of holiday and PTO hours

3dB Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Powered by JazzHR