Service Desk Technician

Leadership, CompTIA A+ Communication Microsoft 365 Prioritization Problem Solving Desktop Support Customer Service Microsoft Office CompTIA Network+ Help Desk Support Dental Technology Business Valuation System Installations Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving), * Provide remote and onsite support for end-user hardware, software, and network issues

• Troubleshoot and resolve Windows, Office 365, and connectivity-related incidents
• Manage and prioritize incoming tickets, escalating when necessary
• Perform system installations, updates, and maintenance activities
• Partner with vendors and internal teams to resolve technical issues
• Document troubleshooting steps and resolutions
• Assist with workstation deployments, equipment setup, and relocations

Why Apply?

• Join a rapidly growing IT organization
• Work in a diverse environment supporting hundreds of locations and technologies
• Gain broad technical exposure across infrastructure, applications, and end-user support
• Opportunity for career growth and internal advancement, Leadership CompTIA A+ Communication Microsoft 365 Prioritization Problem Solving Desktop Support Customer Service Microsoft Office CompTIA Network+ Help Desk Support Dental Technology Business Valuation System Installations Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0

Google IT Support Service Desk Technician TEKsystems

Carrollton, TX*Hybrid

Mac OS Dentistry Operations Leadership CompTIA A+ Communication Prioritization Apple Products Lifting Ability Time Management Problem Solving Customer Service CompTIA Network+ Business Valuation System Installations Full Stack Development Artificial Intelligence Business Transformation Interpersonal Communications End-User Training And Support Customer Relationship Management Troubleshooting (Problem Solving) +0

Google IT Support Service Desk Technician TEKsystems

Carrollton, TX*Hybrid

Mac OS Dentistry Operations Leadership CompTIA A+ Communication Microsoft 365 Prioritization Apple Products Lifting Ability Time Management Problem Solving Task Management Customer Service CompTIA Network+ Help Desk Support Business Valuation Practice Management Performance Analysis System Installations Full Stack Development Artificial Intelligence Business Transformation Interpersonal Communications End-User Training And Support Customer Relationship Management Troubleshooting (Problem Solving) +0

• 5+ years of Help Desk, Service Desk, or Desktop Support experience
• Strong Windows troubleshooting skills
• Solid understanding of networking fundamentals
• Experience supporting Microsoft Office 365
• Excellent customer service and communication skills
• Strong problem-solving abilities and the ability to work through issues without relying heavily on a knowledge base
• Ability to work onsite 5 days per week
• Ability to lift and move IT equipment as needed, * CompTIA A+ and/or Network+ certification
• MacOS support experience
• MSP experience supporting multiple customers or locations
• Healthcare or dental technology support experience, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.