Charge Entry Auditor

Novant Health is seeking a Charge Entry Auditor! The Charge Entry Auditor is responsible for reviewing, auditing, and monitoring charges entered by providers and clinical staff to ensure accurate and compliant billing. This role identifies charge capture discrepancies, validates charges against clinical documentation, and works collaboratively with providers, coding, billing, and revenue cycle teams to resolve errors and improve charge accuracy.

Why Join Us?

• Make an impact: Help ensure accurate billing and charge capture so patients and the organization are supported through a strong revenue cycle.

• Collaborate across teams: Partner with providers, clinical teams, coding, billing, and revenue cycle professionals.

• Grow your expertise: Build knowledge in healthcare billing, charge capture, auditing, documentation, and revenue integrity.

• Drive improvement: Identify trends and opportunities that improve processes, accuracy, compliance, and financial performance.

• Join a mission-driven organization: Be part of a healthcare organization focused on delivering high-quality, compassionate care to the communities we serve.

• Build your career: Take advantage of opportunities to develop your skills and grow within a large, integrated healthcare organization.

What You’ll Do

Key Responsibilities

• Audit provider-entered charges to ensure accuracy, completeness, and compliance with billing and reimbursement requirements.

• Review clinical documentation and medical records to validate that charges accurately reflect services provided.

• Identify charge capture errors, missing charges, duplicate charges, incorrect charges, and billing discrepancies.

• Monitor charge entry activity and trends to identify recurring issues and opportunities for process improvement.

Education: High School or GED, required.

Experience: Previous working experience in medical business office, preferred.

Licensure/Certification: CPC, preferred.

Additional Skills/Requirements (required): Must possess: excellent communication and organizational skills, sufficient knowledge of account inquiry and analysis to investigate and evaluate situations, supervisory skills for accepting responsibility, decision-making, directing, delegating, and supervising personnel, flexibility and adaptability to work in a constantly changing environment, good working knowledge of computer systems, excellent negotiation and problem-solving skills. Must have ability to: operate all equipment, work efficiently and accurately, plan and organize work, work overtime hours as well as deal with continuous stress, and work effectively with individuals of all cultures and levels of authority. Knowledge of insurance and handling of claims (including medical necessity and pre-existing conditions). Maintains and demonstrates professional competency in the use of all computer systems and departmental equipment.

Additional Skills/Requirements (preferred): PC, word processing, and spreadsheet skills.