CRM Product Owner

Rebel Recruitment Limited

Nottingham, UK

3 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£40,000.0 - £51,693.0

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Microsoft Dynamics Microsoft Office Salesforce.Com Data Streaming Systems Integration Model-Driven Development Hubspot

Job description

Take ownership of two key CRM platforms: Microsoft Dynamics 365 and HubSpot
Own the CRM roadmap and backlog, prioritising improvements and translating business needs into practical system changes
Work closely with teams across the organisation to understand their needs and improve their day-to-day work
Configure and optimise Dynamics 365, including entities, forms, views, business rules, and model-driven apps
Build and maintain HubSpot workflows, automations, and integrations
Work closely with our internal Data team and external suppliers to coordinate technical changes
Ensure integrations, data flows, and releases are delivered properly
Get involved in data models, workflow logic, and the wider data environment
Maintain clear requirements, documentation, solution designs, and test plans
Monitor platform performance, user feedback, and data quality

Technologies:

CRM
HubSpot
Support
Product Manager
Product Owner
Salesforce
Office 365

We offer a fully remote working arrangement for this CRM Product Owner role, with a salary of up to £51,693. You will have the opportunity to develop your expertise across Dynamics 365, HubSpot, and modern data practices, with support for further training and professional development. This is a hands-on and strategic role where you can take real ownership of a core CRM platform and have a direct impact on how our business works. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.

Requirements

Experience as a CRM Product Owner, Product Manager, or CRM-focused Business Analyst
Track record of managing CRM roadmaps, backlogs, and delivery
Hands-on experience configuring a CRM such as Microsoft Dynamics 365, HubSpot, or Salesforce
Experience building workflows, automations, and process logic
Experience with HubSpot, Power Platform, CRM transformation projects, or enterprise integrations would be particularly useful
Ability to work confidently with both technical and non-technical stakeholders
Experience managing competing priorities and making collaborative decisions
Ability to take ownership, challenge constructively, and improve how things work