IT Systems Administrator

The IT Systems Administrator is responsible for managing, optimizing, and securing the company’s IT infrastructure, including networks, servers, and software systems. This role requires exercising discretion and independent judgment regarding IT solutions that directly impact business operations, cybersecurity, compliance, and system efficiency. The IT Systems Administrator collaborates across departments to develop strategies, maintain regulatory compliance, and drive continuous improvements in IT processes.

Job Duties and Responsibilities:

• Broad variety of operations administration duties associated with computer systems and IT infrastructure.

• Overseeing day to day management of IT task ticket system

• Assist with the maintenance and management of network servers and technology tools

• Assist with the deployment of software updates

• Setup accounts and workstations.

• Identify and setup user trainings.

• Identify and support cybersecurity policies and initiatives.

• Monitor system performance and maintain systems according to requirements

• Troubleshoot user software/hardware/connectivity issues

• Help establish remote-working networked IT solutions

• Help design, upgrade, and maintain wireless network

• Support manufacturing, production, quality, and related engineering efforts

• Troubleshoot issues and outages

• Coordinate IT issue resolutions with other IT resources as required

• Assist with development of processes and procedures

• Track IT KPI’s

• Creation and updating of documentation

• Assist with user training

• Support company AS9100 certification

• Maintain and support NIST 800-171 and CMMC certification and compliance

• Bachelor’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education and a minimum of 3 years of relevant work experience.

• Computer networks training

• Experience with Enterprise IT admin

• Formal computer science training is a plus

• A working knowledge of Active Directory, Microsoft 365 Administration, and Group Policy Management

• Writing documentation of Best Practices

• Must have good verbal and written communication skills. Must be able to communicate effectively with co-workers.

• Proven ability to analyze and solve problems

• Must possess solid organizational skills

Desired Skills and Experience:

• ERP systems experience is desirable

• Excellent writing skills

• Basic math skills

• Detail oriented

• Disciplined execution of processes and systems

Comprehensive Benefits & Perks:

• Health & Wellness: Choose from three health, dental, and vision plans - including a 100% employer-paid option covering both employees and their families.

• Paid Time Off: Enjoy 120 hours of PTO, 80 hours accrued plus an additional 40 hours of holiday break pay in addition to Christmas Eve, Christmas Day, and New Year’s Day off.

• Life Insurance: $25,000 employer-paid life insurance policy, with the option to purchase additional coverage for employees and their families.

• Supplemental Coverage: Access optional benefits such as Critical Illness, Hospital Indemnity, Accident Insurance, and Critical Illness with Skin Cancer coverage.

• Health Savings Account (HSA): Take advantage of a tax-advantaged HSA to manage medical expenses.

• Retirement Savings: 401(k) with a company match to support your financial future.

• Paid Holidays: Enjoy 9 paid holidays throughout the year.

• Work Environment: A casual dress code, complimentary snacks, and a welcoming company culture.

• Ideal Location: Work in an area that offers an outstanding quality of life - a perfect place to live, work, and play!

Empirical Systems Aerospace, Inc (ESAero) is a leader in aerospace engineering, product development, and manufacturing, dedicated to delivering high-quality, innovative, and cost-effective solutions to the industry. We specialize in cutting-edge system design, rapid product development, precision manufacturing, comprehensive testing, and technology demonstrations to support the evolving needs of the aerospace community. Committed to excellence, on-time delivery, and continuous growth, we invest in infrastructure to expand our manufacturing and aftermarket capabilities while maintaining the highest standards of engineering services.

At ESAero, we don’t just build products, we engineer solutions that propel

the aerospace industry forward.

This position is fully on-site at ESAero in San Luis Obispo, CA