IT Senior Quality Assurance Analyst

EOHHS is seeking an experienced Senior Quality Assurance Analyst to support the Medicaid Systems Development (MSD) organization, with primary responsibility for the Health Safety Net (HSN) application. This role will lead and support testing activities across the software development lifecycle, ensuring critical healthcare applications meet functional, performance, security, accessibility, and business requirements. The ideal candidate will possess strong manual and automated testing expertise, healthcare or government experience, advanced SQL skills, and the ability to collaborate with business analysts, developers, vendors, and stakeholders in a complex enterprise environment. Key Responsibilities Test Planning & Quality Assurance Lead and support testing activities across HSN and other MassHealth applications. Develop test plans, test strategies, test cases, test scripts, and testing documentation. Coordinate end-to-end testing activities and ensure alignment with project schedules. Review requirements, use cases, and functional specifications to ensure testability and coverage. Participate in scope reviews, JAD sessions, and requirements validation activities. Functional & System Testing Execute: Functional Testing System Testing Integration Testing Regression Testing Smoke Testing Security Testing ADA Accessibility Testing User Acceptance Testing (UAT) Create reusable test scenarios and maintain test repositories. Perform gap analysis and identify additional test coverage needs. Analyze test results and provide recommendations on release readiness. Automation Testing Design, develop, and maintain automated test scripts. Support test automation frameworks and continuous testing initiatives. Integrate automated testing into CI/CD pipelines using tools such as: Jenkins GitHub Actions Improve testing efficiency through automation and process optimization. Defect & Issue Management Participate in defect triage, remediation, and root-cause analysis sessions. Log, track, manage, and verify defects through resolution. Collaborate with development teams and vendors to resolve testing issues. Maintain testing metrics and defect reporting dashboards. Database & Backend Testing Perform backend and database validation testing. Develop complex SQL queries utilizing: Joins Subqueries Data Validation Techniques Validate application data using Oracle and SQL databases. Support performance testing data preparation activities. Reporting & Documentation Develop testing metrics, dashboards, and status reports. Produce Test Summary Reports following each testing cycle. Maintain comprehensive test documentation and testing artifacts. Ensure testing activities comply with EOHHS quality standards and methodologies. Team Collaboration & Leadership Support the QA Manager in planning and coordinating testing activities. Work closely with Business Analysts, SMEs, Developers, Product Owners, and Vendors. Provide guidance and support to testing team members. Assist with testing process improvements and quality initiatives.

Bachelor’s degree in Computer Science, Information Technology, or related discipline, or equivalent experience. 5+ years of experience in: Functional Testing Regression Testing Smoke Testing Black-Box Testing White-Box Testing Experience developing and executing automated test scripts. Experience integrating automated testing into CI/CD pipelines. Strong SQL skills including complex queries, joins, and subqueries. Experience with Oracle databases. Experience using Jira or equivalent defect tracking tools. Experience with: HP Quality Center (ALM) IBM ClearQuest IBM Test Manager Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal, written, and presentation skills. Ability to work independently and in collaborative team environments. Preferred Qualifications Experience testing Salesforce applications. Healthcare, Medicaid, Health Safety Net (HSN), or government project experience. Experience with: HP LoadRunner HP QTP/UFT Performance Testing Tools Experience working in large enterprise application environments. Experience supporting accessibility (ADA/WCAG) testing initiatives. Experience supporting Agile and Hybrid delivery methodologies. Core Skills Quality Assurance (QA) Test Planning & Strategy Functional Testing Regression Testing System Integration Testing User Acceptance Testing (UAT) Automated Testing CI/CD Testing SQL Testing Oracle Database Testing Defect Management Jira HP Quality Center (ALM) IBM Test Manager IBM ClearQuest HP LoadRunner HP QTP/UFT ADA Accessibility Testing Root Cause Analysis Test Automation Frameworks Healthcare Systems Testing Salesforce Testing (Preferred)