Tier 2 Support with Azure Workspace Analytics experience

The Arizona Medical Board is seeking a skilled and proactive Cloud Systems Administrator to join our dedicated IT team. In this contract-to-hire role, you will be instrumental in the end-to-end management of our cloud infrastructure, ensuring high availability, security, and performance. We are looking for a professional who thrives in a hybrid environment and is passionate about leveraging Microsoft Azure to support critical state agency operations., * Oversee the implementation, maintenance, and continuous monitoring of the agency’s Microsoft Azure Solutions.

• Manage major Azure environment services, including compute, storage, networking, and security frameworks.
• Serve as Tier 2 Support for general desktop support issues. Able to follow and write KBs for knowledge transfer to Tier 1 Service Desk.
• Administer core infrastructure components such as DNS, Domain Controllers, and Azure Active Directory (including Hybrid Join and AAD Connect).
• Maintain Azure IaaS, PaaS, and SaaS services, including SQL databases, Managed SQL instances, and Web App service plans.
• Utilize Azure monitoring tools (Workspace Analytics) to maintain system health and security oversight.
• Work with Support Services for inventory management and asset tracking.
• Manage endpoint security and device compliance using Microsoft Intune and Mobile Device Management (MDM) solutions.
• Automate administrative tasks and manage certificate life cycles and recovery vaults.
• Lead proactive vulnerability remediation efforts to ensure the security and integrity of all agency systems.

• Experience with Azure Cloud
• Tier 2 Support for general desktop support issues
• Domain Name System (DNS)

Preferred Skills

• Intune experience
• Mobile Device Management (MDM)
• (Workspace Analytics) Azure monitoring tool