IT Support Specialist - Intune and Azure

• Deploy, configure, and manage devices through Microsoft Intune - enrollment, Autopilot provisioning, compliance policies, configuration profiles, and app deployment across Windows and macOS.
• Administer Microsoft Entra ID (Azure AD): users, groups, Conditional Access, MFA, SSO, licensing, and hybrid identity with on-premise Active Directory.
• Support and troubleshoot Azure workloads - virtual machines, virtual networks, storage, backup, and site-to-site VPN connectivity.
• Provide daily helpdesk support and document all work in the ticketing system.
• Troubleshoot Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams.
• Support and maintain client IT infrastructure including servers, applications, and cloud platforms.
• Package, deploy, and troubleshoot business applications (Adobe, QuickBooks, Bluebeam, SolidWorks, Chrome) via Intune and traditional methods.
• Protect client data and systems using firewalls (Meraki, SonicWall), endpoint security and Zero Trust platforms, email security, and backup solutions (Veeam, Synology).
• Assist with client migrations to Intune and cloud-first management from legacy on-premise environments.
• Own issues through to resolution, escalating appropriately and keeping clients informed.

Minimum 2-3 years of IT experience in a business environment, including hands-on work with Microsoft 365 and Entra ID (Azure AD). MSP experience is a strong plus. Microsoft certifications (MD-102, AZ-104, MS-102) are highly desirable., * Microsoft Intune / Endpoint Manager - device enrollment, policy management, app deployment

• Microsoft Entra ID (Azure AD) - identity, Conditional Access, MFA, hybrid join
• Microsoft 365 administration - Exchange Online, SharePoint, OneDrive, Teams
• Windows 10/11 Pro and Windows Server 2016/2019/2022
• Active Directory, Group Policy, DNS, DHCP
• Desktop support for Windows and macOS
• Clear written and verbal communication with non-technical users

PREFERRED / PLUS

• Windows Autopilot and zero-touch deployment experience
• PowerShell and Microsoft Graph scripting for automation and reporting
• Azure administration (AZ-104) - VMs, networking, backup, cost management
• Defender for Endpoint / Defender for Office 365
• Meraki and UniFi access points, switches, and firewalls
• Datto RMM and BCDR
• IT Glue documentation
• Exposure to compliance frameworks (CMMC, NIST 800-171, HIPAA)

4.14.1 out of 5 stars 250 Commerce, Irvine, CA 92602 $28 - $32 an hour - Full-time, Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• Paid time off, * 401(k)
• Health insurance
• Paid time off
• Referral program

TechHeights is a full-service IT Solutions provider in Irvine, California. We specialize in Managed IT, Cybersecurity, and Compliance. As we grow and expand our operations, we’re seeking an experienced IT Support Specialist with strong Microsoft cloud skills to join and grow with the company. This is full-time employment with full benefits.