Computer Repair Technician

First Coast Tech is seeking a skilled and motivated Computer Repair Technician to join our growing repair team. The ideal candidate will have experience diagnosing and repairing computers, laptops, mobile devices, and consumer electronics while maintaining a strong focus on customer service and repair quality.

This position involves troubleshooting hardware and software issues, performing component-level repairs, documenting work performed, and ensuring every device is thoroughly tested before being returned to the customer.

Responsibilities

• Diagnose and repair Windows and macOS computers
• Perform laptop repairs including screens, keyboards, batteries, charging ports, hinges, and other hardware components
• Troubleshoot and resolve software issues including Windows installation, malware removal, data migration, and performance optimization
• Perform repairs on smartphones, tablets, gaming consoles, and other consumer electronics as assigned
• Conduct thorough pre-repair and post-repair testing to verify functionality
• Document repair findings, parts used, and work completed within the ticketing system
• Maintain a clean and organized workbench and repair area
• Communicate repair status and technical findings clearly to management and staff
• Assist with inventory organization and parts management
• Stay current on evolving repair techniques, devices, and industry trends

Do you have experience in macOS?, * Experience repairing desktop and laptop computers

• Strong troubleshooting and diagnostic skills
• Familiarity with Windows operating systems and common software issues
• Ability to disassemble and reassemble electronic devices safely
• Strong attention to detail
• Excellent problem-solving skills
• Ability to work independently and manage multiple repairs simultaneously
• Professional communication and customer service skills
• Reliable transportation and punctual attendance

Preferred Qualifications

• Experience with MacBook and iMac repairs
• Experience with smartphone and tablet repairs
• Experience with soldering and microsoldering
• Experience with data recovery procedures
• CompTIA A+ certification or equivalent experience
• Retail repair shop experience

Physical Requirements

• Ability to sit or stand for extended periods
• Ability to lift up to 50 pounds
• Ability to perform fine motor work on small electronic components

Pulled from the full job description

• Employee discount
• Opportunities for advancement, * Competitive hourly pay based on experience
• Performance incentives available
• Employee discounts on products and services
• Opportunities for advancement as the company grows

About First Coast Tech

First Coast Tech is a locally owned electronics repair and technology service company serving Jacksonville and surrounding areas. We specialize in computer repair, smartphone repair, data services, and consumer electronics diagnostics. We pride ourselves on honest recommendations, quality repairs, and outstanding customer service.

Pay: From $16.00 per hour