Systems Administrator

• Provide end-user support for Linux, Mac, and Windows workstations. Install and configure complex scientific software packages. Proactively monitor, analyze, and correct system issues. Maintain system backups. Resolve system security issues, including:
• Security patching
• Risk analysis
• Security plans
• Assist with monitoring and management of storage systems.
• Perform Linux and Windows server administration.
• Provide end-user support by tracking and resolving issues through a ticketing system.
• Develop and maintain system documentation.
• Evaluate, implement, and manage appropriate software and hardware solutions.
• Ensure data and media recoverability through scheduled system backups and database archive operations.
• Support media management through internal procedures or offsite storage and retrieval services.
• Develop and promote standard operating procedures.
• Conduct routine hardware and software audits of workstations and servers.
• Ensure compliance with established standards, policies, and configuration guidelines.
• Develop and maintain comprehensive operating-system hardware/software configuration documentation and libraries.

• Bachelor’s degree and 4 years of prior relevant experience.
• Advanced systems administration experience with exposure to:
• Linux
• Mac
• Windows
• Scripting and command-line experience.
• Experience performing system backups.
• Self-directed with the ability to work independently and satisfy customer needs with minimal day-to-day direction.
• Ability to work effectively both independently and within a team environment.
• Ability and willingness to communicate technical tasks and concepts to others.
• Strong communication and customer-relations skills.
• Good documentation skills. Understanding of IT security best practices.
• Understanding of storage systems, including:
• SAN
• NAS
• RAID
• NFS
• LUNs
• Understanding of basic networking concepts.

Desired Skills:

• Existing Public Trust clearance. Previous NASA experience. Experience supporting research computing operations environments. Enterprise virtualization experience, particularly:
• VMware ESXi
• VMware vCenter
• Hybrid cloud implementation and cloud migration experience. Kubernetes implementation and security configuration experience. Experience developing Ansible playbooks collaboratively using Git or GitLab repositories. Relevant certifications/training, including:
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
• CISSP
• CompTIA Security+
• CompTIA Server+
• Microsoft Certified: Windows Server Hybrid Administrator
• AWS certifications such as Solutions Architect or SysOps Administrator
• Microsoft Azure certifications such as Azure Administrator Associate or DevOps Engineer Expert.

Sure Secure Solutions is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment contingent upon successful completion of a background investigation.

At Sure Secure Solutions we have an enjoyable working environment, offering competitive benefit packages and surrounded with professionals who have the subject matter expertise to develop innovative, cutting-edge business solutions in an ever-evolving technology landscape. The benefits include Dental Insurance, Vision Insurance, Life insurance, Long and short-term disability, Paid time off, 401(k) Retirement plan. More specific information on benefits eligibility will be provided as part of the interview process.