Network Engineer

We are seeking a highly capable Senior Network Engineer to support the implementation, operation, and maintenance of enterprise network infrastructure across cloud and on-prem environments. This role is part of the Network Engineering team and is responsible for ensuring network stability, performance, and availability through strong operational execution and technical expertise. The ideal candidate has deep hands-on experience in troubleshooting, network configuration, and production support, and works closely with Principal and Consultant Network Engineers to implement solutions and maintain reliable network services., Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Your Work

In this role, you will:

• Maintain network stability, performance, and availability through day-to-day operations
• Monitor network health, capacity, and utilization across enterprise environments
• Troubleshoot and resolve complex network incidents across WAN, LAN, data center, and cloud
• Support service requests including adds, moves, and changes (MACDs)
• Perform packet capture and traffic flow analysis to diagnose issues
• Execute network changes in accordance with change control processes
• Participate in scheduled maintenance windows, including after-hours and weekend work
• Provide timely incident response and escalation as needed
• Coordinate with vendors for circuit issues, hardware failures, and escalations
• Receive and implement build documents and technical designs from Principal and Consultant Network Engineers
• Configure and deploy network infrastructure according to specifications
• Provide operational feedback to improve engineering designs and standards
• Support network migration and infrastructure deployment activities
• Perform system analysis and interpret data for capacity planning and performance optimization
• Review and monitor network systems and processes to ensure availability and access
• Document configurations, operational procedures, and maintenance activities
• Maintain accurate records of network changes and updates
• Work closely with Consultant Network Engineers on engineering initiatives and deployments
• Support Principal Network Engineer architectures by providing operational insights and troubleshooting data
• Collaborate with cross-functional teams and application owners
• Contribute to continuous improvement of network operations and processes

Your Work

In this role, you will:

• Maintain network stability, performance, and availability through day-to-day operations
• Monitor network health, capacity, and utilization across enterprise environments
• Troubleshoot and resolve complex network incidents across WAN, LAN, data center, and cloud
• Support service requests including adds, moves, and changes (MACDs)
• Perform packet capture and traffic flow analysis to diagnose issues
• Execute network changes in accordance with change control processes
• Participate in scheduled maintenance windows, including after-hours and weekend work
• Provide timely incident response and escalation as needed
• Coordinate with vendors for circuit issues, hardware failures, and escalations
• Receive and implement build documents and technical designs from Principal and Consultant Network Engineers
• Configure and deploy network infrastructure according to specifications
• Provide operational feedback to improve engineering designs and standards
• Support network migration and infrastructure deployment activities
• Perform system analysis and interpret data for capacity planning and performance optimization
• Review and monitor network systems and processes to ensure availability and access
• Document configurations, operational procedures, and maintenance activities
• Maintain accurate records of network changes and updates
• Work closely with Consultant Network Engineers on engineering initiatives and deployments
• Support Principal Network Engineer architectures by providing operational insights and troubleshooting data
• Collaborate with cross-functional teams and application owners
• Contribute to continuous improvement of network operations and processes, At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

• Bachelor’s degree or equivalent experience
• Requires a minimum of 5 years of relevant experience, preferably in enterprise networking
• Strong hands-on experience with: Cisco routing and switching (Catalyst, Nexus), Wireless networking (Cisco APs and controllers), Network security (Palo Alto, Cisco Firepower, VPN technologies), Load balancing (F5 or equivalent)
• Strong understanding of: Routing protocols (BGP, OSPF, EIGRP), Network segmentation (VRF, VLANs), WAN connectivity and troubleshooting
• Proven experience troubleshooting production network environments
• Experience with packet capture and traffic flow analysis
• Strong operational awareness and incident response capability
• Experience with Cisco ACI preferred
• Experience with Infoblox (DNS, DHCP, IPAM) preferred
• Cloud networking experience (Azure, AWS) preferred
• Experience with network monitoring tools (e.g., SolarWinds) preferred
• Familiarity with automation and scripting (Python, Ansible) preferred, Amazon Web Services (AWS), Ansible, BGP Routing Protocol, Capacity Utilization, Capacity and Performance Management, Change Control, Cisco Network Systems, Cloud Computing, Consulting, Continuous Improvement, Cross-Functional, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), EIGRP (Enhanced IGRP), Identify Issues, Incident Response, Leadership, Local Area Network (LAN), Maintenance Services, Microsoft Windows Azure, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Support, Network Systems, Network Traffic Analysis, Open Shortest Path First Protocol (OSPF), Operational Improvement, Operations Processes, Performance Tuning/Optimization, Production Support, Production Systems, Python Programming/Scripting Language, Record Keeping, Scripting (Scripting Languages), Systems Analysis, Technical Writing, Technical/Engineering Design, Testing, Time Management, VLAN (Virtual Local Area Network), Wide Area Network (WAN)