Network Analyst

This person supports and maintains the company’s network infrastructure across power plants, data centers, and remote locations. The role combines hands-on network troubleshooting, device configuration, monitoring, and field support.

Unlike a traditional office-based network role, this position requires travel to plant sites, working outdoors in various conditions, following strict safety procedures, and coordinating approvals before making network changes., Network Administration & Support

• Configure, maintain, and troubleshoot:
• Cisco Routers
• Cisco Switches
• Cisco VPNs
• VMware Velocloud SD-WAN
• Meraki Wireless
• Cisco ISE
• Support internet connectivity and remote access solutions.
• Perform cable management and hardware installations.
• Maintain network device inventory.

Network Monitoring

• Monitor network performance and availability using:
• WhatsUp Gold
• MRTG
• Nectus
• Cisco Catalyst Center / DNA Center
• ThousandEyes
• Identify and resolve network issues.

Troubleshooting

• Troubleshoot:
• Routing and switching issues
• TCP/IP connectivity problems
• DHCP issues
• VoIP network problems
• Work with internal network engineering teams on escalations and configurations.

Operations & Process Compliance

• Follow change control procedures.
• Manage and respond to tickets within SLA requirements.
• Support network-related requests and approvals.
• Maintain relationships with application owners and business users.

Field Support

• Travel to power plants and operational facilities.
• Work in:
• Data centers
• Electrical generation environments
• Outdoor industrial locations
• Follow all safety requirements and site access procedures.

Must-Have

• Approximately 2+ years of networking experience.
• Cisco router and switch troubleshooting experience.
• Basic routing and switching knowledge.
• TCP/IP troubleshooting.
• Experience supporting enterprise networks.
• Ability to travel between sites.
• Valid driver’s license.
• Ability to lift 50 lbs.
• Comfortable working in industrial environments.

Nice-to-Have

• CCNA certification.
• Bachelor’s degree.
• Experience with:
• Cisco ISE
• Meraki
• SD-WAN (Velocloud)