Site Reliability Engineer

Over 10 Years of IT experience.

Strong SRE fundamentals applied to the endpoint / digital workplace domain: reliability

thinking, demand reduction, “plan it / build it,” shift-left and shift-out.

• Hands-on expertise with DEX tooling (Lakeside SysTrack or similar tools) for data

collection, analysis, remediation, and reporting.

• Practical experience with a modern Microsoft endpoint stack: Intune, Entra, cloud-

native/cloud-managed device management, and modern authentication.

• Demonstrated ability to correlate operational data (tickets, telemetry, performance) into

actionable insight and automation.

• Excellent communication skills, able to translate technical details into a clear narrative

for CIOs and senior leaders.

• A genuine affinity for data and for building things, paired with the leadership presence

to guide and expand a team.

• Comfort operating on the day shift while collaborating across global (Mexico, India)

teams.

Nice to Have

• Scripting / automation and infrastructure-as-code experience.

• Exposure to large-scale fleet, printer, and mobile-device management.

• Prior experience standing up or scaling a DEX or endpoint-reliability practice across

multiple regions.