National Clinical Applications Specialist

Nova Biomedical
Los Angeles, CA, United States
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$95,000.0 - $100,000.0
Working hours
Regular working hours

Tech stack

Data Analysis Data Files

Job description

The Clinical Applications Specialist provides post-sales training, validation, and support related to the implementation and ongoing use of Nova Point-of-Care monitors, as well as Nova Blood Gas and Critical Care analyzers, to ensure customers achieve optimal use of these technologies., * Performs on-site application studies for Nova POC and HBTA products, including StatStrip, StatSensor, Prime, products.

  • Conducts on-site application activities, including correlation to alternative reference methods, precision studies, linearity studies, and customer training.
  • Works with new customers after the sale to streamline validation requirements for Nova products and support a successful, smooth transition to Nova technology.
  • Reviews and prepares data outputs and presents performance data obtained during on-site or remotely supported application studies to current customers, as appropriate.
  • Demonstrates the ability to understand and educate end users on instrument use and application-related issues, and to perform data analysis in support of Clinical Applications department objectives.
  • Manages customer calls that are escalated to the Clinical Applications group from the Technical Support Hotline.
  • Timely, detailed documentation of all onsite activities and callbacks within Nova’s CRM system.
  • Maintains data files for all linearity, precision, and correlation data per department policy.
  • Serves as a resource to field support peers.
  • Must be willing to travel within or outside the assigned territory approximately 50% to 75% of the time by car, air and/or train, including overnight stays. Must be able to travel on short notice.
  • Valid United States driver’s license required.

Requirements

  • Bachelor’s or associate degree in Medical Technology required. Degrees in Biology, Chemistry, or Biochemistry may also be considered with relevant clinical laboratory experience.
  • 2-4+ years of medical diagnostic industry or hospital related experience

Physical Requirements and Working Conditions:

  • Willingness to travel as required (including air and ground transportation).
  • Valid driver’s license and ability to safely operate a motor vehicle as needed for job responsibilities.
  • Able to store, transport materials, samples, or demonstration equipment (up to ~25 pounds).
  • Comfort with standing and engaging with customers for extended periods.
  • Ability to adapt to varying work environments (e.g., customer sites, laboratories, offices).

Benefits & conditions

Why Work for Nova Biomedical

  • Flexible Medical, Dental, & Vision Coverage
  • Competitive 401k company match
  • Bonus Program, Generous PTO and paid holidays
  • Generous Tuition reimbursement
  • Hybrid and flexible work arrangements
  • Professional development, engagement and events
  • Company marketplace for lunch and snacks in our Norwood, MA, Billerica, MA and Westbrook, ME offices
  • Company subsidized cafeteria in our Waltham, MA office

Work Location: Remote (Los Angeles, CA)

Targeted Salary Range: $95,000 - $100,000 a year

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

About the company

Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we’re accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets., At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.

Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you’re in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.

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Prepare application

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