IT Product Manager

The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced IT Product Manager to lead the modernization of its Customer Assistance Information (CAI) application. This role will drive a large-scale public sector modernization initiative by defining the product vision, managing the product roadmap, gathering user stories, prioritizing the backlog, and collaborating with business stakeholders, architects, developers, and vendors to deliver a modern enterprise solution.

5+ years of experience as a Product Manager leading $10M+ large-scale public sector modernization projects Experience modernizing legacy enterprise applications and digital transformation initiatives Strong experience gathering and managing user stories, product backlogs, and acceptance criteria Experience with Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar) Experience overseeing and testing large data conversion projects Strong stakeholder management and communication skills Excellent organizational, planning, and prioritization skills Preferred Skills Utility industry/domain experience Enterprise application modernization (legacy to modern architectures) Microsoft technology stack and Microsoft Azure Process improvement and business process reengineering Knowledge of WCAG 2.1 accessibility standards Experience working with the Commonwealth of Pennsylvania or other public-sector agencies Bachelor’s degree in Business, Information Systems, Computer Science, or related field YAFOS Certification

Hybrid role - Candidates must work onsite 2 days per week in Pennsylvania (one onsite day must be Wednesday) Remaining 3 days may be worked remotely Duration through 07/03/2027 Teams interviews Candidates must comply with all Commonwealth security requirements Primary Skills Product Management, Large-Scale Public Sector Modernization, Utility Domain, Enterprise Application Modernization, Legacy System Modernization, Digital Transformation, User Stories, Product Backlog, Agile, Scrum, Azure DevOps, Jira, Data Conversion, Stakeholder Management, Product Roadmap, Business Analysis, Microsoft Azure, Process Improvement, Business Process Reengineering, WCAG 2.1, Public Sector, YAFOS Certification. Flexible work from home options available.