LEAD IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)-DIRECT HI

• Serves as team leader over a group of information technology specialists and computer assistants.
• Plans, organizes and directs the activities of the Force Support Squadron information systems, ensuring that FSS local area network (LAN) and FSS wide area network (WAN) systems comply with legal and regulatory requirements and meets customer needs.
• Analyzes processes, problem activities and system designs of the FSS activities to comply with legal and regulatory requirements and meets customer needs.
• Represents the FSS with a variety of installation and function area organizations.
• Provides customer technical assistance support and conducts feasibility studies to analyzed FSS.NET LAN failures.

Requirements

Conditions of employment

• U.S. Citizenship is required
• Males must be registered for Selective Service, see Legal and Regulatory Guidance
• The position is subject to provisions of the DoD Priority Placement Program
• For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
• Relocation costs or other incentives may be available and considered by the organization.
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position.
• Employee must maintain current certifications
• Position may be subject to random drug testing
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Overtime and/or recall to work may be required.
• Disclosure of Political Appointments
• All federal employees are required to have direct deposit.
• This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Work may occasionally require travel away from the normal duty station,
• Employee may be required to travel on military and commercial aircraft.
• Position may include information assurance (IA) work as an additional duty. Per DoD 8570.01-M, the incumbent of this additional duty must achieve the appropriate IA certification within six months of assignment.

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions,

SPECIALIZED EXPERIENCE: I have (or will have) at least one (1) year of specialized experience at the next lower broadband (NH-01), equivalent to the next lower grade (GS-04) (or equivalent in an alternative pay system) in the Federal service within 120 days of the closing date for this announcement. Specialized experience must demonstrate the following competencies: attention to detail, customer service, interpersonal skills, problem solving, teamwork and technical competence. Should also include knowledge of system software and systems development life cycles, including systems documentation, design development, configuration management cost analysis, systems integration and testing.

Ideal Candidate: Someone that knows non-appropriated funds (NAF) business networks, as well as Air Force Computer systems.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Ability to plan, organize, train, and lead the staff of a small to medium sized team, coordinating and integrating the work activities of several different projects to ensure maximum effectiveness in attaining program goals.
2. Ability to effectively communicate, both orally and in writing; train and work with widely diverse individuals and groups; and represent the activity to gain support for program goals, both within and outside the organization.
3. Ability to analyze organizational and operational problems and develop timely and economical solutions, working out solutions to problems and/or questions relating to work.
4. Knowledge of FSS operational responsibilities and requirements.
5. Knowledge of safety and security regulations, practices, and procedures.
6. Knowledge of system software and systems development life cycles, including systems documentation, design development, configuration management cost analysis, systems integration, and testing.
7. Knowledge of software design principles methods and approaches
8. Knowledge of IT applications software concepts, principles, methods and practices.
9. Ability to analyze organizational application software requirements, develop supportable recommendations for enhancement and replacement.
10. Knowledge of network customer use and systems maintenance sufficient to give needed guidance or training to customers and workgroup managers to identify and prevent problem recurrences.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience., This is an acquisition demonstration project position NH-02 equivalent to a GS-05 to GS-11.