IT Clinical Informatics Analyst

The IT Clinical Informatics Analyst is an enterprise-wide resource responsible for supporting and improving the use of the MatrixCare electronic health record across NHC. The role has a strong clinical focus, but works with every department that uses, supports, or depends on MatrixCare, including operational, financial, compliance, reporting, training, and technology functions., * Serve as a clinical and functional subject matter expert for MatrixCare and the workflows it supports.

• Serve as a MatrixCare liaison across clinical, operational, financial, compliance, reporting, training, and IT departments.
• Support MatrixCare configuration, enhancements, upgrades, forms, assessments, and reports.
• Develop requirements and test scripts; coordinate testing before changes are released.
• Support implementations, upgrades, go-lives, training, and post-go-live activities.
• Investigate escalated clinical application issues and coordinate with internal teams and MatrixCare through resolution.
• Follow NHC policies related to HIPAA, privacy, security, system access, and protected health information.
• Promote consistent clinical documentation and standardized MatrixCare workflows across NHC locations.
• Assist with clinical reporting and data quality by helping review and validate MatrixCare information.
• Participate in EHR governance, prioritization, change control, and release planning.
• Perform other duties related to MatrixCare and enterprise clinical systems as assigned.

• Active, unrestricted Registered Nurse (RN) or Licensed Practical Nurse (LPN) license is required.
• Hands-on MatrixCare EHR experience in a clinical, informatics, training, support, or operational role is required.
• Knowledge of nursing documentation, medication and treatment workflows, care planning, and assessments.
• Strong analytical, troubleshooting, communication, and teamwork skills.
• Ability to manage multiple priorities and work effectively with clinical, operational, vendor, and IT teams.
• Experience supporting MatrixCare in skilled nursing, long-term care, senior care, or a multi-facility healthcare organization is preferred.

National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.

The NHC environment is one of encouragement and challenge … innovation and improvement … teamwork and collaboration … and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.