On-Site It Support Engineer (L1) - Madrid
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Role details
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Job description
Sharp Brains is seeking a DSS L1 (Desktop Support Services - Level 1) professional for an on-site support role in Madrid, Spain.The candidate will provide Level 1 desktop support for hardware, software, and network issues, with on-site presence and B2B/freelance contract terms.The role requires strong Windows *** knowledge, basic networking, and experience with Active Directory.Excellent troubleshooting and customer service skills are essential to meet SLA expectations.#J-***-Ljbffr
Requirements
The candidate will provide Level 1 desktop support for hardware, software, and network issues, with on-site presence and B2B/freelance contract terms.The role requires strong Windows *** knowledge, basic networking, and experience with Active Directory. Excellent troubleshooting and customer service skills are essential to meet SLA expectations. #J-***-Ljbffr
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