On-Site IT Support Engineer (Desktop & Network)

Sharp Brains
Madrid, Spain
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
€22,000.0 - €30,000.0
Working hours
Regular working hours

Tech stack

Business Software Microsoft Outlook Desktop Computing Virtual Private Networks (VPN) Network Troubleshooting Microsoft Office Peripherals Laptops Windows Client

Requirements

Sharp Brains is seeking a Desktop Support L1 professional for on-site support in Madrid. You will handle hardware, software, and network issues, troubleshoot Windows 10/11, MS Office, Outlook, and standard business apps, and maintain desktops, laptops, and peripherals.

You will assist with AD tasks and VPN connectivity, log incidents, and escalate complex problems as needed. The role requires 1-3 years of Desktop/IT Support experience, strong customer service, and the ability to work

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