EPIC App Coord - Healthy Planet

RESPONSIBLE FOR: The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.

Bachelor’s degree or current clinical licensure in nursing, radiology, pharmacy, respiratory or related field is required. In lieu of degree or clinical licensure, four (4) years of experience in business administration, information technology or science, healthcare or related field.

MINIMUM EXPERIENCE REQUIRED: Three (3) years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience. (If no degree or licensure, a total of seven (7) years of experience required.)

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None.

ADDITIONAL QUALIFICATIONS: Current Epic certification is required or active Epic proficiency achieved with a score of 90. One (1) year working directly with Epic applications in a clinical or IS field relevant to the position is preferred.