Systems Administrator I

Under general supervision, provisions, administers, configures, and troubleshoots servers, networks, and computer systems, with a focus the agency’s Amazon Web Services (AWS) presence., AWS Infrastructure Administration

• Administer and support AWS infrastructure across development, testing, and production environments.
• Provision, configure, monitor, and troubleshoot AWS services including EC2, VPC, S3, RDS, IAM, Route 53, CloudWatch, and Systems Manager.
• Support AWS networking, including VPCs, subnets, security groups, load balancers, routing, and VPN connectivity.
• Perform routine administration, patching, and maintenance of Linux and Windows systems.
• Monitor infrastructure availability, performance, capacity, and system health.
• Assist with high availability, disaster recovery, and business continuity efforts.

Security and Access Management

• Manage AWS IAM users, roles, policies, permissions, and service accounts using least privilege principles.
• Assist with resolving security vulnerabilities, configuration issues, and access-control findings.
• Review security alerts and logs and coordinate remediation with Security, Cloud Operations, and Development teams.
• Support cloud security controls including encryption, logging, network security, and access management.
• Provide system information and documentation for audits and compliance activities.

Automation and DevOps

• Automate routine infrastructure and administrative tasks.
• Use tools such as Terraform, AWS CloudFormation, AWS CLI, PowerShell, Bash, or Python.
• Support CI/CD pipelines and automated application deployments.
• Identify opportunities to reduce manual work and improve operational reliability through automation.

Monitoring and Production Support

• Configure and maintain system monitoring, alerting, logging, and dashboards.
• Troubleshoot infrastructure, connectivity, performance, and production issues.
• Assist with root-cause analysis and corrective actions for system incidents.
• Monitor system health and identify potential issues before they impact services.
• Participate in production support and on-call activities as required.

Backup and Maintenance

• Monitor and support AWS backup and recovery processes.
• Perform system patching, security updates, upgrades, and routine maintenance.
• Assist with disaster recovery testing and system restoration procedures.
• Maintain infrastructure inventories, procedures, configuration records, and technical documentation.

Collaboration and Operations

• Work with Development, Security, and other IT teams to resolve technical issues.
• Assist application teams with deployments, connectivity, permissions, and AWS infrastructure requirements.
• Participate in change management processes and ensure infrastructure changes are documented, tested, and approved.
• Assist with evaluating AWS services and recommending improvements to reliability, security, performance, and cost.
• Help identify underutilized or improperly sized AWS resources to support cost optimization..
• Provide technical assistance to other IT staff as needed.

• A 2 or 4-year undergraduate degree from an accredited college or university., * Working knowledge of AWS networking, IAM, compute, storage, database, monitoring, and security services.
• Experience administering Linux and Windows Server environments.
• Experience with Infrastructure as Code and configuraLon automaLon technologies.
• Experience with scripLng languages such as Bash and Python.
• Familiarity with containers, Docker, Amazon ECS, or Amazon EKS is preferred.
• Familiarity with CI/CD concepts and tools such as GitHub AcLons, GitLab, or AWS CodePipeline is preferred.
• Strong troubleshooLng, documentaLon, communicaLon, and problem-solving skills.

Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!