IT Support Technician - Backfill - Amsterdam

Are you an IT Support professional looking for flexible work opportunities? We are seeking reliable and customer-focused Backfill IT Support Technicians to provide onsite technical support for our enterprise clients in Amsterdam.

This is an excellent opportunity for IT professionals, freelancers, or technicians looking to supplement their income while working with well-known international organizations.

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners, and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

• 1+ year of IT Support, Help Desk, or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Experience troubleshooting PCs, laptops, printers, and peripherals.
• Excellent customer service and communication skills.
• Ability to work independently onsite.
• English communication skills (written and spoken).

Preferred

• CompTIA A+, Google IT Support, Microsoft, or similar certification.
• Experience working in corporate IT environments.
• Familiarity with Active Directory and basic user administration.

• English and Dutch

• Flexible, project-based work.
• Opportunity to work with international enterprise clients.
• Gain experience in diverse IT environments.

• Competitive hourly compensation.
• Travel reimbursement (where applicable).
• Potential for recurring assignments based on performance.

You enjoy solving technical problems, delivering excellent customer service, and adapting quickly to different client environments. You are dependable, professional, and ready to provide onsite support whenever needed.

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