Field Deployment Engineer

We’re recruiting on behalf of a leading name in medical diagnostics for a Field Deployment Engineer to join their Service team on a fixed-term contract basis. This is a fantastic opportunity for a hands-on IT support professional to step into a fast-paced, nationwide technology refresh programme, supporting critical diagnostic equipment used in laboratories and hospitals across the UK.

If you love variety, take pride in a clean deployment and want your technical skills to make a genuine difference to healthcare delivery, this role is for you.

What You’ll Be Doing

• Rolling out Windows OS upgrades, security patches, and system reimaging across customer sites nationwide
• Replacing and commissioning IT hardware, from workstations to specialist Instrument Processing Units (IPUs)
• Installing, configuring and validating analyser-specific software on critical diagnostic equipment
• Managing data backup, migration and restoration to ensure zero disruption during upgrades
• Working closely with Field Service Engineers, Technical Support and Product Management to deliver seamless, on-schedule deployments
• Representing our client professionally on-site, building strong relationships with laboratory staff and customers

• A minimum of 2 years’ experience in 1st & 2nd Line IT Support or a similar technical role
• Hands-on experience with OS deployment, imaging, configuration and troubleshooting
• Confidence installing, replacing and commissioning PC hardware
• Solid understanding of networking fundamentals (IP addressing, connectivity troubleshooting)
• Excellent communication skills, with the confidence to engage directly with customers on-site
• A full UK driving licence and willingness to travel extensively

Desirable:

• A qualification in IT, Computing, Electronics or Engineering
• Experience with Microsoft endpoint management and OS lifecycle tools
• Experience supporting medical devices, lab automation or diagnostics equipment
• Background in data migration and restoration projects, * travel
• communication skills
• 2nd line support
• IP addressing
• pc hardware installation
• networking fundamentals
• IT Support

Holiday Entitlement 28 days plus (8 days bank holiday), Pension, Health Care Insurance (BUPA), Cash Plan (Simplyhealth), Income Protection Insurance, Educational Grant Scheme, Employee Assistance Program, Life Insurance 6 times the annual salary, Perkbox, Gym membership.