Robotics Support Engineer
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Role details
Tech stack
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Job description
We are seeking a Robotics Support Engineer to support large-scale robotic deployments across fulfillment center operations. This role will be responsible for robot configuration management, software deployments, migration activities, production support, and post-deployment monitoring within a complex automated environment.
The ideal candidate brings strong Linux administration experience, SQL proficiency, and a background supporting infrastructure, automation, robotics, or data center technologies.
Responsibilities
- Configure robotic systems for deployment across multiple operational environments.
- Execute software package deployments and migration activities.
- Analyze and audit operational datasets using SQL.
- Review and triage low-severity support tickets.
- Develop configuration schedules and deployment plans.
- Validate configuration changes prior to production releases.
- Monitor deployments and provide post-implementation support.
- Troubleshoot Linux-based systems and infrastructure issues.
- Collaborate with engineering and operational teams during deployment activities.
- Maintain documentation and operational procedures.
Requirements
- 3+ years of relevant professional experience.
- Strong Linux command-line and systems administration experience.
- Experience working with SQL for data validation, analysis, or auditing.
- Experience performing software deployments, migrations, or configuration changes.
- Knowledge of production support and change management processes.
- Strong troubleshooting and analytical skills.
- Excellent communication and collaboration skills.
Preferred Qualifications
- Experience supporting robotics or automated systems.
- Data center operations experience.
- AWS experience.
- Tableau, QuickSight, or other dashboarding/reporting tools.
- Experience supporting large-scale distributed environments.
- Exposure to warehouse automation or fulfillment technologies.
Work Environment
- Remote deployment support environment.
- Requires coordination with global teams.
- Deployment activities often occur during EU operating hours.
- Mix of deployment execution, configuration planning, ticket management, production support, and cross-functional collaboration.
About the company
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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