SAP Basis Architect / SAP Global Support Manager - 26-06059

We are seeking an experienced SAP Basis Architect / SAP Global Support Manager to support enterprise SAP environments within a large-scale public sector environment. This role will focus on SAP Basis administration, infrastructure architecture, system upgrades, enhancement packs, performance tuning, and ongoing SAP platform support across complex multi-system landscapes.

The ideal candidate will have deep expertise in SAP Basis administration, SAP architecture, Windows Server environments, SQL databases, SAP NetWeaver technologies, and public sector SAP implementations., * Provide SAP Basis and infrastructure architecture guidance

• Develop implementation and maintenance strategies, procedures, and best practices
• Assist with hardware specifications and SAP landscape planning
• Create high-level implementation roadmaps for SAP solutions
• Support development and execution of testing plans for SAP environments
• Evaluate and implement SAP solution enhancements and new technologies

SAP Basis Administration

• Perform SAP software installation, configuration, upgrades, and support pack implementation
• Administer SAP ECC, SRM, BW, PI, Solution Manager, Fiori, and Business Objects environments
• Manage SAP client copies, system refreshes, transports, and multi-landscape environments
• Configure and maintain SAP profile parameters and background jobs
• Perform workload analysis, system health checks, and troubleshooting
• Analyze and optimize SAP and database performance
• Establish OSS and EarlyWatch connections
• Support system monitoring, tuning, and operational stability

Infrastructure & Database Support

• Support SAP environments running on:
• Microsoft Windows Server 2012-2025
• Microsoft SQL Server 2014-2019
• VMware virtualization platforms
• Optimize disk layouts, file systems, OS performance, and database operations
• Troubleshoot SAP infrastructure and system performance issues

Technical Leadership & Collaboration

• Provide mentoring and technical guidance to Basis teams and cross-functional teams
• Collaborate with application development, functional, integration, and release management teams
• Participate in technical projects across multiple environments
• Research and engineer new SAP and third-party technology solutions

Documentation & Training

• Create technical documentation, procedures, and knowledge transfer materials
• Deliver peer coaching, mentoring, and classroom-style instruction
• Communicate project status, risks, and technical updates to stakeholders

Do you have experience in Windows Server administration?, Do you have a Bachelor’s degree?, * SAP ECC 6.0 - EHP8 on NetWeaver 7.5

• SAP SRM 7.04
• SAP BW 7.5
• SAP PI 7.5
• SAP Solution Manager 7.2
• SAP Fiori Launchpad & Gateway
• SAP Business Objects 4.3, * Bachelor’s Degree in IT, Business, or equivalent experience
• 10+ years of SAP Basis administration and solution architecture experience
• 10+ years of experience with:
• SAP ABAP/Java software installation and configuration
• SAP upgrades and enhancement packs
• OSS Notes and Support Packs
• SAP troubleshooting and performance tuning
• 5+ years of experience with SAP NetWeaver technologies
• 5+ years of SAP Public Sector experience
• Strong experience with:
• Windows Server 2012-2025
• SQL Server 2014-2019
• VMware virtualization
• Multi-system SAP landscapes, * Experience supporting:
• SAP ECC 6.0
• SAP SRM 7.04
• SAP BW 7.5
• SAP Fiori Gateway
• SAP architecture and infrastructure design experience
• Project management experience
• Experience with third-party SAP integrations such as:
• Vertex
• BSI
• Adobe Forms
• Nakisa
• Business Objects
• Proficiency with Microsoft Office tools including Word, Excel, Visio, and Project