Pricing Data Architect

Summary

We are seeking a highly-analytical and commercially-minded Pricing Data Architect to design and manage the data foundations that enable modern pricing, packaging, deal governance, and commercial analytics across the business. This role will serve as the bridge between Sales, Finance, Product, Revenue Operations, Customer Success, and Data Operations, ensuring that pricing decisions are supported by trusted data, scalable architecture, and actionable insights. The successful candidate will own the design of pricing analysis models, and analytics capabilities that help Smart Communications optimise pricing strategy, accelerate decision-making and automate decisioning support to support sustainable revenue growth.

About Smart Communications

Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit smartcommunications.com.

The responsibilities of the role include:

• Design and maintain enterprise pricing data models spanning:
• CRM (Salesforce)
• CPQ systems
• Product usage and customer data
• Earned and Discretionary Discounting
• Renewals
• Upsell and cross-sell performance
• Define data and metadata standards and governance for pricing-related data.
• Develop dashboards and reporting frameworks measuring:
• Price realisation
• Discounting performance and compliance
• Win-rate impacts
• Packaging adoption and effectiveness
• Competitive pricing effectiveness
• Deliver regular commercial performance reviews for GTM leadership.
• Partner with Commercial, Finance, Product and Pricing teams to define pricing KPIs.
• Support commercial planning cycles with pricing simulations and scenario modelling.

Pricing Data Architecture

• Design and maintain enterprise pricing data models spanning:
• CRM (Salesforce)
• CPQ systems
• Product usage and customer data
• Create a unified commercial data architecture supporting:
• List pricing
• Contracted pricing
• Earned and Discretionary Discounting
• Renewals
• Upsell and cross-sell performance
• Define data and metadata standards and governance for pricing-related data.

Pricing Analytics & Insight

• Develop dashboards and reporting frameworks measuring:
• Price realisation
• Discounting performance and compliance
• Win-rate impacts
• Packaging adoption and effectiveness
• Competitive pricing effectiveness
• Deliver regular commercial performance reviews for GTM leadership.

Commercial Data Strategy

• Partner with Commercial, Finance, Product and Pricing teams to define pricing KPIs.
• Support commercial planning cycles with pricing simulations and scenario modelling.

Governance & Controls

• Establish pricing data quality standards.
• Define controls around pricing changes, discounting and approval workflows.

Business Partnering

• Translate complex pricing issues into executive-ready recommendations.
• Present findings and opportunities to leadership and board stakeholders.

Key Objectives

• Establish a single source of truth for pricing and commercial performance data.
• Enable measurement of realised price uplift, pricing adoption, discount effectiveness, and commercial outcomes.
• Design scalable pricing analytics within the Databricks and BI environment.
• Develop governance and reporting frameworks supporting and executive decision-making.

What we’re looking for:

Must have skills and experience :

• 5+ years in Pricing Analytics and one or more of:
• Revenue Operations
• Commercial Analytics
• Data Architecture
• Data Analysis
• Business Intelligence
• Experience designing enterprise-scale data models.
• Advanced expertise with SQL or similar technologies.
• Strong experience with:
• Databricks
• Salesforce
• CPQ platforms
• B2B SaaS or adjacent-industry pricing experience.
• Experience building leadership dashboards and KPI frameworks.
• Ability to translate complex data into business recommendations.

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role is remote with occasional visits to the office as required.

Must have skills and experience :

• 5+ years in Pricing Analytics and one or more of:
• Revenue Operations
• Commercial Analytics
• Data Architecture
• Data Analysis
• Business Intelligence
• Experience designing enterprise-scale data models.
• Advanced expertise with SQL or similar technologies.
• Strong experience with:
• Databricks
• Salesforce
• CPQ platforms
• B2B SaaS or adjacent-industry pricing experience.
• Experience building leadership dashboards and KPI frameworks.
• Ability to translate complex data into business recommendations.

Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit smartcommunications.com., We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role is remote with occasional visits to the office as required. #J-18808-Ljbffr