Europe It Operations Lead - Sla Mastery & Growth
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Role details
Tech stack
Job description
SumUp is seeking an IT Operations leader to own the performance of a distributed team across Europe, driving SLA-driven IT operations and a clean joiner-mover-leaver process in partnership with HR and Security. You will set standards for multi-city coverage and coordinate incident responses to continuously improve services.The role requires strong experience in IT Operations, Jira Service Management, and ITIL practices, with a proactive, structured mindset to scale a fast-growing fintech#J-*****-Ljbffr
Requirements
The role requires strong experience in IT Operations, Jira Service Management, and ITIL practices, with a proactive, structured mindset to scale a fast-growing fintech #J-*****-Ljbffr
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