Software Engineer, Salesforce Solutions

• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documenta on (including SOPs and How-to articles), flowcharts, layouts, diagrams, charts, code comments, and clear code.
• Works with the software development manager to develop best practices and policies guides for software engineers and testers.
• Performs peer review of code developed by fellow engineers.
• Develops test scripts and runs tests to verify deliverables meet the documented requirements before passing to QA.
• Mentors Software Engineers to make sure they are developing solutions according to established standards and methodologies.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Provides demos of built functionality to stakeholders.
• Communicates future releases and enhancements.
• Participates in daily standups to review work assignments and report on progress.
• Maintains a high level of service by establishing and enforcing organization standards and NYS Information Technology Security Policies.
• Assists with creating, modifying, and maintaining enterprise reports.
• Becomes familiar with and follows Client policies and procedures.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.
• Effectively communicate status, collaborate, and problem-solve with relevant stakeholders, including effectively escalating any project concerns with appropriate leaders.
• Identify, mitigate, and manage risk on projects.
• Foster and contribute to a culture of excellence grounded in people development, learning, problem solving, and teamwork.
• Understand and adhere to NYSERDA’’s policies and procedures.
• Other duties as assigned that contribute to the key outcomes of the NYSERDA’’s IT Operations Team.

• Experience with the Salesforce technology stack to include OmniStudio, Business Rule Engine, Lightning Web Components, SOQL, Apex, Visual Force, JavaScript, HTML, and flows.
• Experience with Service and Sales Clouds.
• Ability to read specifications and execute solutions that meet those specifications.
• Understanding of relational databases and data integration tools.
• Strong team builder with an ability to build productive relationships across a diverse organization.
• Contributes ideas and suggestions to improve processes and systems.
• Perform all job responsibilities with respect, fairness, consistency, and inclusion.
• Excellent communication and analytical skills and an ability to work directly with stakeholders for solutioning and product demos.
• Close attention to detail.
• Relevant technical certifications in Salesforce.
• Experience with a ticketing system such as Jira.
• OmniStudio.
• Experience with the Salesforce technology stack to include OmniStudio, Business Rule Engine, Lightning Web Components, SOQL, Apex, Visual Force, JavaScript, HTML, and flows.

Education, Certifications, Degree requirements:

• A bachelor’’s degree and 5 years of relevant experience in Salesforce development.

IT systems that will be used:

• Salesforce
• OmniStudio

Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.