Enterprise Service Desk

Marathon TS Inc
Kansas City, MO, United States
11 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Cyber Security Information Technology

Requirements

High School Diploma or GED and 1 year of experience Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Security+ CE Certification (required) Active Secret security clearance (required)

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

4:11 min

Introduction to cloud-native application developer security

Micah Silverman · World Congress 2022

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Energy forecasts and resource demands of information technology

Marjolein Pordon · LIVE

2:47 min

Bridging the maturity gap from operational service to product

Dominik Schmidle Dominik Schmidle · World Congress 2026 Europe

3:44 min

Current industry adoption and future security initiatives

Alexander Allmendinger · LIVE

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

2:46 min

Missing equipment retrieval processes for departing employees

Jasmin Azemović Jasmin Azemović · World Congress 2026 Europe

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