IAM Engineer w/ Auth0 and JavaScript

We are seeking an IAM Engineer with strong hands-on Auth0 experience to support a modern customer identity platform. This role will focus on integrating applications into Auth0, customizing authentication and security workflows, and supporting identity integrations across customer-facing systems., · Integrate new applications into Auth0, including customer portals, Salesforce, and other external-facing platforms. · Configure and support SSO, SAML, OAuth/OIDC, MFA, login flows, and access controls. · Customize authentication and security workflows using Auth0 Actions, Rules, and JavaScript. · Build logic to support adaptive authentication scenarios, such as triggering MFA based on location, device, risk level, or user behavior. · Support identity integrations across platforms such as Auth0, Salesforce, Genesys, and other business systems. · Help ensure user identities, credentials, and access remain consistent across connected platforms. · Assist with defining and enforcing security policies around MFA, passkeys, authentication methods, and access requirements. · Balance security requirements with customer experience and business needs. · Work with Auth0 logs and integrate identity logging into monitoring tools such as Microsoft Sentinel. · Use APIs and automation to detect suspicious login activity, trigger alerts, and support identity-related workflows., · Experience with Microsoft Sentinel or similar logging and monitoring tools. · Experience with adaptive authentication, passkeys, risk-based authentication, or modern MFA strategies. · Experience supporting large-scale customer-facing platforms. · Understanding of user experience considerations in customer authentication flows., · Integrate new applications, including customer portals, Salesforce, and other platforms, into Auth0. · Set up SSO, login flows, and access controls.

1. Customizing Login and Security Flows · Build custom authentication logic using Auth0 Actions, Rules, and JavaScript. · Trigger MFA based on user behavior such as location, device, risk, or other business rules. · Modify authentication flows based on security and business requirements.

2. Identity Integrations Across Platforms · Sync identities between systems such as Auth0, Salesforce, Genesys, and other enterprise platforms. · Ensure users, credentials, and access stay consistent across platforms.

3. Security Policy Implementation · Help define and enforce MFA strategies, including SMS versus stronger authentication methods. · Support passkey adoption and help work through business resistance to modern authentication methods. · Balance security requirements with the overall customer experience.

4. Logging, Monitoring, and Automation · Work with Auth0 logs and integrate identity logging into tools such as Microsoft Sentinel. · Build automations via APIs to detect suspicious logins and trigger alerts or actions.

This is not a traditional internal IAM administration role. The ideal candidate should be comfortable both configuring Auth0 and extending identity workflows with code, especially JavaScript and Node.js., · Strong hands-on experience with Auth0. · Experience supporting customer identity and access management, also known as CIAM, or external-facing identity platforms. · Ability to perform light development using JavaScript and/or Node.js. · Experience with SSO, SAML, OAuth/OIDC, and MFA. · Experience configuring and customizing identity workflows. · Ability to integrate applications into an identity platform and troubleshoot authentication issues. · Understanding of authentication flows, access controls, user lifecycle, and identity security best practices. · Experience working with APIs, logs, monitoring, and automation. · Strong communication skills and the ability to work with security, application, infrastructure, and business teams.