IT Technical Support

3+ years of experience in each of the following: Helpdesk or Field technician support End User Hardware Support (laptops, desktops, mobile devices) IT Asset Management ITSM/ITAM Tools Software installation and maintenance Exceptional customer service skills with a commitment to user satisfaction Strong communication abilities for technical and non-technical audiences Preferred Qualifications CompTIA A+, CSAM, CHAMP, ITIL v4, or similar IT certifications Experience with Freshservice ITSM/ITAM NinjaOne RMM Google Workspace administration experience Experience in government or conservation organizations Bachelors Degree in Computer Science, Information Systems, Business Administration, or related field Technical Skills Windows 11 operating systems Active Directory administration iOS and Android mobile device management tools Network monitoring and discovery tools Antivirus and security software and tools Remote monitoring and management support tools, The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. You should be comfortable working independently in the field while staying connected to the larger IT team.

Aris Search

• Little Rock, AR

• $90,000-95,000 per year, + $106,900-138,800 per year Portfolio Business: Huber Engineered Materials J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we a…

• 4 days ago +